Broadband Growth Specialist

Responsibilities

• Customer Acquisition: Proactively connect with residents throughout the territory, explain the benefits of fiber-optic technology, and convert interest into new residential internet subscriptions. This will be accomplished by going from door to door to each home in your designated service area.
• Brand Ownership & Community Engagement: Take ownership of the local market by collaborating with internal teams to plan, staff, and execute community events, trade shows, festivals, and neighborhood pop-ups.
• Data & CRM Management: Use CRM software and tracking tools to log interactions, manage leads, and regularly report performance metrics, pipeline updates, and territorial insights.
• Market & Competitor Intelligence: Attend regular corporate training to stay current on products and promotions while monitoring competitor offers and market shifts.
• Territory Travel: Travel extensively throughout the designated local territory to build strong neighborhood relationships and maximize brand visibility.

Requirements

• High school diploma or equivalent; a bachelor’s degree in business, marketing, communications, or a related field is a plus.
• Strong interpersonal and communication skills, with a natural ability to connect with diverse groups of people.
• Highly organized, with experience using CRM tools such as Salesforce or HubSpot to track activity, manage data, and measure progress toward goals.
• Self-motivated and adaptable, with a collaborative approach to cross-team event planning.
• Must reside locally and have a valid driver’s license, reliable transportation, and willingness to travel daily within the territory.
• Ability to work flexible hours, including occasional weekends, to support community events.