Associate Director, Programmatic

Responsibilities

• Builds relationships with mid to senior level stakeholders at clients; builds capabilities and serves as customer relationship manager
• Approves vendor selections and scopes; oversees the team meeting with vendors; brings own expertise to vendor selection
• departmental standards and process are customized to fit the specific needs of assigned clients and are implemented across all campaigns; advises on and/or conducts advanced setup, troubleshooting, and optimization; vets vendor capabilities through RFIs and demos
• Leads design of reporting dashboards and develops presentations to ensure results are clearly communicated. Owns accuracy of all reporting
• Develops long-term solutions for clients including custom data management solutions and data solutions
• Tactically manages a small group of managers and/or professional employees; has responsibility for performance, development and coaching of direct team
• Adapts account plans and priorities to address resource and operational challenges
• Collaborates with partners/colleagues across functions and/or centers of excellence

Requirements

• Experience seeking and curating new business relationships and/or solutions; developing solutions using new or existing processes; and building team leadership qualities and soft skills needed to manage up/down/laterally (e.g., ability to navigate and be effective with multiple personalities)
• Knowledge of technology or measurement ad tech solutions, including platforms
• Examples include DV360, The Trade Desk, Amazon, CM360, etc.
• Intermediate to strong data analysis skills
• Ability to collaborate with partners/colleagues across functions and/or centers of excellence
• Accountability for the performance, development, and results of a small client account or across multiple accounts; leads account decisions, budget spending, and staffing
• Provides technical guidance to employees, colleagues and/or clients
• A history of team management/mentorship and a comfort with internal/external-facing communication

Preferred

• Anticipates, recognizes and clearly defines problems using various techniques to systematically analyze, weigh alternatives and propose solutions
• Managing existing business relationships, partnerships, and alliances internally and externally
• Assesses and ranks issues and tasks in order of importance for taking action