Account Manager, Programmatic Retail

Responsibilities

• Collaborate closely with internal teams to deliver client-first recommendations and programmatic best practices.
• Manage day-to-day campaign execution, optimizations, pacing, and reporting.
• Support the development and presentation of programmatic strategy to improve client performance.
• Build and maintain strong client relationships through clear communication and timely updates.
• Identify performance trends, troubleshoot issues, and apply data-driven insights.
• Provide guidance and mentorship to Coordinators, helping them grow in their roles.
• Contribute to a positive team culture by demonstrating our core values.
• Bring forward new ideas, tools, and approaches to push innovation and improve workflow.

Requirements

• 2+ years of programmatic media experience, ideally across CTV, Display, and Video; exposure to Native, Audio, or OOH is a plus.
• Hands-on experience in retail marketplaces such as Amazon, Walmart, Target, or Best Buy.
• Proficiency in major DSPs (TTD & DV360 preferred) and familiarity with Ad Servers.
• Strong analytical, problem-solving, and communication skills.
• Experience training or guiding junior team members is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred

• Experience in supporting campaign management in Google Ads (GDA and YouTube) and/or Amazon DSP
• Comfort with advanced functions in Excel and/or Google Sheets functions
• Proactivity, creativity, and enthusiasm; demonstrating you’re eager to roll up your sleeves and be hands on, learn, and grow
• An exceptional eye for detail
• Love for working with numbers and uncovering trends

Benefits

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave