Responsibilities

• Lead art direction for organic social content, ensuring cultural relevance, platform fluency, and brand consistency across every asset.
• Partner directly with Social leadership to concept and execute work, taking ideas from concept through final execution.
• Contribute to brand campaigns alongside the Creative team, bringing craft and creative perspective to projects beyond social.
• Track cultural and platform trends closely, translating them into timely, on-brand creative rather than following after the fact.
• Balance a high volume of fast-turn social work with occasional campaign-scale production, applying judgment on where deeper investment is warranted.
• Direct on commercial and campaign sets, whether leading independently or supporting senior creative leadership.

Requirements

• 7+ years of experience in art direction, design, or a related creative discipline.
• Experience creating organic social content, including trend-responsive and always-on creative.
• On-set production experience across photo or video.
• Proficiency in design software, including Adobe Creative Suite and Figma.
• Bachelor's degree in Design, Visual Communications, or a related field, or equivalent practical experience.

Preferred

• Ability to concept directly with social or community teams, rather than relying solely on handed-off briefs.
• Knowledge of internet and social culture, with the ability to translate cultural trends into on-brand creative.
• Skilled in balancing fast-turn social work with larger-scale campaign production.
• Experience working on an in-house creative team, or agency experience paired with an understanding of how in-house pace and priorities differ.
• Ability to use AI-assisted tools throughout the creative process, from ideation through execution.
• Skilled in collaborating with cross-functional partners, including Compliance and external production partners.

Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
• Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
• Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
• Health Savings Account contributions from Upstart for eligible plans (US only)
• Income protection benefits, including life insurance and disability coverage for added financial security
• Paid time off, sick leave, and company holidays, in line with local requirements
• Paid family and parental leave to support caregiving and major life moments (duration varies by country)
• Family-centered benefits to support fertility, parenthood, and caregiving needs
• Employee Assistance Program (EAP) offering mental health support and life-centered resources