Admissions and Marketing Coordinator

Grosse Pointe, MI (Unknown)

Salary Not AvailableEntry Level

Posted 3 months ago

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Job Summary

Own the admissions process end-to-end, collaborating with nursing and social services to screen, coordinate, and finalize new residents while upholding resident rights and regulatory readiness.

  • Manage cross-functional admission coordination and pre-approval processes
  • Gather and file pre-admission information with confidentiality and professionalism

Job Description

Responsibilities

  • Assists the Director of Admissions in preparing for long-term care surveys.
  • Reports relevant information regarding resident risk factors, family feedback, and potential quality improvements to the Director of Admissions.
  • Screens prospective admissions for level of care, anticipated needs, and compliance with federal regulations.
  • Coordinates all admission activity with nursing, administration, and social services, securing prior approvals as required.
  • Answers inquiry calls promptly and provides appropriate information and referrals.
  • Meets with families, provides tours of the facility, and explains the admissions process.
  • Maintains accurate files, census records, and organized documentation of applications.
  • Collaborates with hospitals and referral sources to obtain necessary medical information.
  • Reviews and gathers pre-admission information and paperwork, including contracts.
  • Submits completed admission files to bookkeeping promptly after each admission.

Requirements

  • Education: High school diploma or equivalent required.
  • License: None required.
  • Experience: Prior experience in long-term care preferred.
  • Knowledge of Medicare and Medicaid regulations preferred.