Account Supervisor

Responsibilities

• Lead the daily management of identified projects on assigned accounts
• Build successful relationships with assigned clients and external agency partners
• Collaborate with Creative Services/Strategic Services/Project Management to coordinate agency efforts on behalf of assigned clients/accounts
• Understand and participate in assigned accounts’ brand planning process
• Identify new revenue opportunities within assigned accounts
• Be the client advocate by articulating their strategic needs to the internal team to ensure brand/project objectives are met
• Review creative/production materials, copy, layouts, and production art, and coordinate client approval
• Write and review appropriate client documents, including statements of work, project briefs, meeting/conference agendas and reports, change logs
• Partner with project management to oversee project timing and budget
• Exceed client expectations by managing assigned accounts

Requirements

• Have comprehensive knowledge of digital communications
• Have the ability to assess day-to-day situations and make decisions based on the impact of many factors, such as quality of work, internal team, client timelines, budget, etc.
• Possess a passion for technology, emerging media; specific interactive strategy experience in relationship marketing and social media is the dream
• Be a team player that advocates for their team and understands their client needs
• Know and love agency life and understand how to move in the pharma/healthcare marketplace
• Be solution oriented at all times
• Be extremely detail and process oriented with excellent written and oral communication skills
• Have a bachelor’s degree in business, healthcare, or pharmaceutical-related field
• Have 4+ years of relevant industry experience; agency, digital marketing, and/or pharma experience

Preferred

• Possess a passion for technology, emerging media; specific interactive strategy experience in relationship marketing and social media is the dream

Benefits

• Fully remote work environment
• outstanding company-paid benefits, including medical, dental, 401(k), tuition reimbursement, and flexible time off.