Genesys | Company Profile, Culture & Jobs

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Founded in 1999

Menlo Park, California, USA

8.4K employees (440 in marketing)

www.genesys.com

Salaries

Typical salary range

$97,000 – $180,000

/ yr

Median base

$180,000

Median total

$180,000

Median experience

10 years

Submissions

7

Help build salary transparency at Genesys

Share your compensation anonymously to see full data.

Contribute

People

Marketing leadership

Veronica Servantez

SVP, Product Marketing

At the company for 1 year 6 months

Jennifer Harrington

VP, North America Regional Marketing

At the company for 5 years 2 months

Danielle Kieschnick

VP Global Brand

At the company for 2 years 4 months

Inna Ekhaus

VP Product Marketing

At the company for 9 years 1 month

Hiring activity

Open marketing jobs over time

25 open now

Headcount trend

Company growth over the last 12 months

Funding

Total funding

$3B

Last raise

$1.5B

Corporate Round, 8 months ago

Funding history

Jul 2025

Corporate Round Genesys · $1.5B

Dec 2021

Private Equity Round Genesys · $580M

Jul 2016

Private Equity Round Genesys · $900M

Feb 2012

Private Equity Round Genesys

Audience

Monthly website visitors

466.8K

Month over month+1.6%

Quarter over quarter+14.2%

Top sourceSearch (47.6%)

Ad budget per month$701.2K

Average search rank46.2

Traffic source mix

Search

47.6%

Direct

41.1%

News

Strike by Henry Ford Genesys nurses in sixth week, as management ramps up strikebreaking

Oct 11, 2025 • World Socialist Web Site

Nurses’ strike at Henry Ford Genesys continues as mediation set for Friday

Sep 24, 2025 • MLive.com

Genesys Scoops Its Second-Largest CCaaS Win Ever

Sep 18, 2025 • CX Today

Links

www.genesys.com

Crunchbase

X (Twitter)

Genesys insights

Company and marketing-team signals from saved company data and employee profiles. Use this before you apply, interview, or negotiate.

Founded

1999

Headquarters

Menlo Park, California

Employees

5001-10000

Flat last 12mo

Marketing team

440

5% of company

90 saved employee profiles are linked to this company.

Company stability and risk

Shows a quick risk view from growth, funding age, and news.

Main result

Low risk

Late-stage · Flat headcount last 12 months · More mature · Recently funded

Trend

2023-02-27 -> 2025-12-08

Headcount (12 months)

+4.5%

Last funding round

8 months ago

Negative news (120 days)

0

Risk score0/7

Website traffic

Shows traffic size, change, and traffic sources.

Monthly website visitors

466.8K

Month over month+1.6%

Quarter over quarter+14.2%

Top sourceSearch (47.6%)

Traffic source mix

Search

47.6%

Direct

41.1%

Referral

Competitors and search

Shows competitors and key search metrics in one view.

Main result

0 competitor sites

Search traffic: 30.8K organic clicks / 25.1K paid clicks

Organic competitors

0

Paid competitors

0

Keyword change

+2,444

Ad budget per month

$701.2K

Average search rank

46.2

LinkedIn followers

Shows follower count and growth.

LinkedIn followers

Follower count and growth

Total followers

342.5K

12-mo growth

—

Monthly growth

+1.1%

Job openings

Shows open jobs, growth, and role changes.

Main result

51 open jobs

Open jobs trend: —

Trend

2024-11-01 -> 2026-02-01

Open jobs growth

—

Biggest role change

—

Latest open role

Strategic Finance Manager, Revenue Reporting & Analytics

Gartner

Shows Gartner reviews and listed products.

Main result

1 Gartner reviews

Genesys is focused on improving loyalty and business outcomes for customers and employees. Through its Genesys Cloud platform, Genesys helps organizations worldwide provide empathetic, personalized experiences at scale. With Genesys Cloud, organizations differentiate with the right customer experience at the right time, and drive stronger workforce engagement, efficiency and operational improvements.

Listed products

1

Reviews

1

Employee range

5,001 - 10,000

Marketing team size

Shows saved marketing team size.

440

5% of the company • 90 saved marketing people

First hire or larger team

Shows if this looks like one hire or a bigger team.

Looks like larger team

Based on saved marketing team size: 440.

Funding

Shows saved funding data.

Total funding

$3B

Last raise

Corporate Round

8 months ago

Funding details

Amount raised

$3B

Last round

Corporate Round

Last fundraise

8 months ago

News

Shows saved company news.

Strike by Henry Ford Genesys nurses in sixth week, as management ramps up strikebreaking

Oct 11, 2025 • World Socialist Web Site

Nurses’ strike at Henry Ford Genesys continues as mediation set for Friday

Sep 24, 2025 • MLive.com

Genesys Scoops Its Second-Largest CCaaS Win Ever

Sep 18, 2025 • CX Today

Loading insights...

Headcount +4.5% year over year

Referral

8.4%

Social

1.6%

Paid referral

1.1%

LinkedIn followers

Follower count and growth

Total followers

342.5K

12-mo growth

—

Monthly growth

+1.1%

Genesys insights

Company and marketing-team signals from saved company data and employee profiles. Use this before you apply, interview, or negotiate.

Founded

1999

Headquarters

Menlo Park, California

Employees

5001-10000

Flat last 12mo

Marketing team

440

5% of company

90 saved employee profiles are linked to this company.

Company stability and risk

Shows a quick risk view from growth, funding age, and news.

Main result

Low risk

Late-stage · Flat headcount last 12 months · More mature · Recently funded

Trend

2023-02-27 -> 2025-12-08

Headcount (12 months)

+4.5%

Last funding round

8 months ago

Negative news (120 days)

0

Risk score0/7

Website traffic

Shows traffic size, change, and traffic sources.

Monthly website visitors

466.8K

Month over month+1.6%

Quarter over quarter+14.2%

Top sourceSearch (47.6%)

Traffic source mix

Search

47.6%

Direct

41.1%

Referral

Competitors and search

Shows competitors and key search metrics in one view.

Main result

0 competitor sites

Search traffic: 30.8K organic clicks / 25.1K paid clicks

Organic competitors

0

Paid competitors

0

Keyword change

+2,444

Ad budget per month

$701.2K

Average search rank

46.2

LinkedIn followers

Shows follower count and growth.

LinkedIn followers

Follower count and growth

Total followers

342.5K

12-mo growth

—

Monthly growth

+1.1%

Job openings

Shows open jobs, growth, and role changes.

Main result

51 open jobs

Open jobs trend: —

Trend

2024-11-01 -> 2026-02-01

Open jobs growth

—

Biggest role change

—

Latest open role

Strategic Finance Manager, Revenue Reporting & Analytics

Gartner

Shows Gartner reviews and listed products.

Main result

1 Gartner reviews

Genesys is focused on improving loyalty and business outcomes for customers and employees. Through its Genesys Cloud platform, Genesys helps organizations worldwide provide empathetic, personalized experiences at scale. With Genesys Cloud, organizations differentiate with the right customer experience at the right time, and drive stronger workforce engagement, efficiency and operational improvements.

Listed products

1

Reviews

1

Employee range

5,001 - 10,000

Marketing team size

Shows saved marketing team size.

440

5% of the company • 90 saved marketing people

First hire or larger team

Shows if this looks like one hire or a bigger team.

Looks like larger team

Based on saved marketing team size: 440.

Funding

Shows saved funding data.

Total funding

$3B

Last raise

Corporate Round

8 months ago

Funding details

Amount raised

$3B

Last round

Corporate Round

Last fundraise

8 months ago

News

Shows saved company news.

Strike by Henry Ford Genesys nurses in sixth week, as management ramps up strikebreaking

Oct 11, 2025 • World Socialist Web Site

Nurses’ strike at Henry Ford Genesys continues as mediation set for Friday

Sep 24, 2025 • MLive.com

Genesys Scoops Its Second-Largest CCaaS Win Ever

Sep 18, 2025 • CX Today

8.4%

Social

1.6%

Paid referral

1.1%