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Genesys

Brand

Company overview

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Founded in 1999
Menlo Park, California, USA
8.4K employees (440 in marketing)
www.genesys.com

Salaries

Typical salary range

$97,000 – $180,000

/ yr

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People

Marketing leadership

Veronica Servantez
Veronica Servantez
SVP, Product Marketing
At the company for 1 year 5 months
Jennifer Harrington
Jennifer Harrington
VP, North America Regional Marketing
At the company for 5 years 1 month
Danielle Kieschnick
Danielle Kieschnick
VP Global Brand
At the company for 2 years 3 months
Inna Ekhaus
Inna Ekhaus
VP Product Marketing
At the company for 9 years

Hiring activity

Open marketing jobs over time

21 open now

Headcount trend

Company growth over the last 12 months

Headcount +4.5% year over year

Funding

Total funding

$3B

Last raise

$1.5B

Corporate Round, 8 months ago

Funding history

Jul 2025

Corporate Round Genesys · $1.5B

Dec 2021

Private Equity Round Genesys · $580M

Jul 2016

Private Equity Round Genesys · $900M

Feb 2012

Private Equity Round Genesys

Audience

Monthly website visitors
466.8K
Month over month+1.6%
Quarter over quarter+14.2%
Top sourceSearch (47.6%)
Ad budget per month$701.2K
Average search rank46.2
Traffic source mix
Search
47.6%
Direct
41.1%
Referral
8.4%
Social
1.6%
Paid referral
1.1%

LinkedIn followers

Follower count and growth

Total followers

342.5K

12-mo growth

—

Monthly growth

+1.1%

News

Links

www.genesys.comLinkedInCrunchbaseX (Twitter)