Freshworks | Company Profile, Culture & Jobs

Company overview

Freshworks Inc. (NASDAQ: FRSH) builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive.Over 74,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency.

Founded in 2010

San Mateo, California, USA

9.6K employees (670 in marketing)

www.freshworks.com/?tactic_id=6909181&utm_source=social&utm_medium=linkedin&utm_campaign=aboutpage&utm_term=organic

People

Marketing leadership

Maggie McKeon

Executive Assistant to the Chief Marketing Officer and Chief Revenue Officer

At the company for 5 years 8 months

Kevin Lau

Vice President, Global Customer Marketing

At the company for 2 years 7 months

Rachna Gupta

VP, WW Demand Generation

At the company for 2 years 3 months

Yama Habibzai

Vice President of Marketing

At the company for 2 years 4 months

Hiring activity

Open marketing jobs over time

41 open now

Headcount trend

Company growth over the last 12 months

Funding

Total funding

$484M

Last raise

$85M

Secondary Market, 6 years ago

Funding history

Jan 2020

Secondary Market Freshworks · $85M

Nov 2019

Series H Freshworks · $150M

Jul 2018

Series G Freshworks · $100M

Nov 2016

Series F Freshworks · $55M

Apr 2015

Series E Freshworks · $50M

Audience

Monthly website visitors

1.5M

Month over month-5.5%

Quarter over quarter-3.2%

Top sourceDirect (46.4%)

Ad budget per month$2.1M

Average search rank47.1

Traffic source mix

Direct

46.4%

Search

35.1%

News

Will Freshworks’ (FRSH) New Sales Leader Shift the Pace of Its Americas Expansion Strategy?

Oct 10, 2025 • Yahoo Finance

Freshworks to Announce Third Quarter 2025 Financial Results on November 5, 2025

Oct 8, 2025 • Yahoo Finance

Freshworks Appoints Enrique Ortegon as Senior Vice President and General Manager of Americas Field Sales

Oct 7, 2025 • Yahoo Finance

Links

www.freshworks.com/?tactic_id=6909181&utm_source=social&utm_medium=linkedin&utm_campaign=aboutpage&utm_term=organic

Crunchbase

X (Twitter)

Freshworks insights

Company and marketing-team signals from saved company data and employee profiles. Use this before you apply, interview, or negotiate.

Founded

2010

Headquarters

San Mateo, California

Employees

1001-5000

16.1% growth last 12mo

Marketing team

670

7% of company

53 saved employee profiles are linked to this company.

Company stability and risk

Shows a quick risk view from growth, funding age, and news.

Main result

Low risk

Secondary / later stage · Growing 16.1% last 12 months · More mature · Last funding 3+ years ago

Trend

2023-02-27 -> 2025-12-08

Headcount (12 months)

+16.1%

Last funding round

76 months ago

Negative news (120 days)

0

Risk score1/7

Website traffic

Shows traffic size, change, and traffic sources.

Monthly website visitors

1.5M

Month over month-5.5%

Quarter over quarter-3.2%

Top sourceDirect (46.4%)

Traffic source mix

Direct

46.4%

Search

35.1%

Referral

Competitors and search

Shows competitors and key search metrics in one view.

Main result

0 competitor sites

Search traffic: 52.3K organic clicks / 233.8K paid clicks

Organic competitors

0

Paid competitors

0

Keyword change

+6,900

Ad budget per month

$2.1M

Average search rank

47.1

LinkedIn followers

Shows follower count and growth.

LinkedIn followers

Follower count and growth

Total followers

1.2M

12-mo growth

—

Monthly growth

+1.9%

Job openings

Shows open jobs, growth, and role changes.

Main result

150 open jobs

Open jobs trend: —

Trend

2024-11-01 -> 2026-02-01

Open jobs growth

—

Biggest role change

—

Latest open role

Strategic Account Executive (Customer Experience)

Marketing team size

Shows saved marketing team size.

670

7% of the company • 53 saved marketing people

First hire or larger team

Shows if this looks like one hire or a bigger team.

Looks like larger team

Based on saved marketing team size: 670.

Funding

Shows saved funding data.

Total funding

$484M

Last raise

Secondary Market

6 years ago

Funding details

Amount raised

$484M

Last round

Secondary Market

Last fundraise

6 years ago

News

Shows saved company news.

Will Freshworks’ (FRSH) New Sales Leader Shift the Pace of Its Americas Expansion Strategy?

Oct 10, 2025 • Yahoo Finance

Freshworks to Announce Third Quarter 2025 Financial Results on November 5, 2025

Oct 8, 2025 • Yahoo Finance

Freshworks Appoints Enrique Ortegon as Senior Vice President and General Manager of Americas Field Sales

Oct 7, 2025 • Yahoo Finance

Loading insights...

Headcount +16.1% year over year

Jun 2014

Series D Freshworks · $31M

Referral

16.5%

Paid referral

1.2%

Social

0.8%

LinkedIn followers

Follower count and growth

Total followers

1.2M

12-mo growth

—

Monthly growth

+1.9%

Salaries

Typical salary range

$109,100 – $156,860

/ yr

Median base

$178,000

Median total

$178,000

Median experience

8 years

Submissions

15

Pay by role

Partnership Marketing

5 submissions

See what every role pays at Freshworks

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Contribute

Open positions41 open marketing positions

Technical Product Marketing Manager, AI

Freshworks

San Mateo, CA (Hybrid)

$160K/yr - $200K/yrIn-houseFull-timeSenior level5+ years exp.

7 days ago

Product Marketing Manager, Freshservice Platform

Freshworks

Boston, MA (Hybrid)

$150K/yr - $180K/yrIn-houseFull-timeSenior level5+ years exp.

7 days ago

Product Marketing Manager, Freshservice Platform

freshworks

Boston, MA (Hybrid)

$150K/yr - $180K/yrIn-houseFull-timeSenior level5+ years exp.

7 days ago

Product Marketing Manager, Freshservice Platform

freshworks

San Mateo, CA (Hybrid)

$160K/yr - $200K/yrIn-houseFull-timeSenior level5+ years exp.

7 days ago

Product Marketing Manager, Freshservice Platform

Freshworks

San Mateo County, CA (Hybrid)

$160K/yr - $200K/yrIn-houseFull-timeMid level5+ years exp.

7 days ago

Technical Product Marketing Manager, AI

Freshworks

Boston, MA (Hybrid)

$150K/yr - $180K/yrIn-houseFull-timeSenior level5+ years exp.

7 days ago

View all 41 jobs

Freshworks insights

Company and marketing-team signals from saved company data and employee profiles. Use this before you apply, interview, or negotiate.

Founded

2010

Headquarters

San Mateo, California

Employees

1001-5000

16.1% growth last 12mo

Marketing team

670

7% of company

53 saved employee profiles are linked to this company.

Company stability and risk

Shows a quick risk view from growth, funding age, and news.

Main result

Low risk

Secondary / later stage · Growing 16.1% last 12 months · More mature · Last funding 3+ years ago

Trend

2023-02-27 -> 2025-12-08

Headcount (12 months)

+16.1%

Last funding round

76 months ago

Negative news (120 days)

0

Risk score1/7

Website traffic

Shows traffic size, change, and traffic sources.

Monthly website visitors

1.5M

Month over month-5.5%

Quarter over quarter-3.2%

Top sourceDirect (46.4%)

Traffic source mix

Direct

46.4%

Search

35.1%

Referral

Competitors and search

Shows competitors and key search metrics in one view.

Main result

0 competitor sites

Search traffic: 52.3K organic clicks / 233.8K paid clicks

Organic competitors

0

Paid competitors

0

Keyword change

+6,900

Ad budget per month

$2.1M

Average search rank

47.1

LinkedIn followers

Shows follower count and growth.

LinkedIn followers

Follower count and growth

Total followers

1.2M

12-mo growth

—

Monthly growth

+1.9%

Job openings

Shows open jobs, growth, and role changes.

Main result

150 open jobs

Open jobs trend: —

Trend

2024-11-01 -> 2026-02-01

Open jobs growth

—

Biggest role change

—

Latest open role

Strategic Account Executive (Customer Experience)

Marketing team size

Shows saved marketing team size.

670

7% of the company • 53 saved marketing people

First hire or larger team

Shows if this looks like one hire or a bigger team.

Looks like larger team

Based on saved marketing team size: 670.

Funding

Shows saved funding data.

Total funding

$484M

Last raise

Secondary Market

6 years ago

Funding details

Amount raised

$484M

Last round

Secondary Market

Last fundraise

6 years ago

News

Shows saved company news.

Will Freshworks’ (FRSH) New Sales Leader Shift the Pace of Its Americas Expansion Strategy?

Oct 10, 2025 • Yahoo Finance

Freshworks to Announce Third Quarter 2025 Financial Results on November 5, 2025

Oct 8, 2025 • Yahoo Finance

Freshworks Appoints Enrique Ortegon as Senior Vice President and General Manager of Americas Field Sales

Oct 7, 2025 • Yahoo Finance

16.5%

Paid referral

1.2%

Social

0.8%