Freshworks logo

Freshworks

Brand

Company overview

Freshworks Inc. (NASDAQ: FRSH) builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive.Over 74,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency.
Founded in 2010
San Mateo, California, USA
9.6K employees (670 in marketing)
www.freshworks.com/?tactic_id=6909181&utm_source=social&utm_medium=linkedin&utm_campaign=aboutpage&utm_term=organic

Salaries

Typical salary range

$109,100 – $156,860

/ yr

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People

Marketing leadership

Maggie McKeon
Maggie McKeon
Executive Assistant to the Chief Marketing Officer and Chief Revenue Officer
At the company for 5 years 6 months
Kevin Lau
Kevin Lau
Vice President, Global Customer Marketing
At the company for 2 years 5 months
Rachna Gupta
Rachna Gupta
VP, WW Demand Generation
At the company for 2 years 1 month
Yama Habibzai
Yama Habibzai
Vice President of Marketing
At the company for 2 years 2 months

Hiring activity

Open marketing jobs over time

39 open now

Headcount trend

Company growth over the last 12 months

Headcount +16.1% year over year

Funding

Total funding

$484M

Last raise

$85M

Secondary Market, 6 years ago

Funding history

Jan 2020

Secondary Market Freshworks · $85M

Nov 2019

Series H Freshworks · $150M

Jul 2018

Series G Freshworks · $100M

Nov 2016

Series F Freshworks · $55M

Apr 2015

Series E Freshworks · $50M

Jun 2014

Series D Freshworks · $31M

Audience

Monthly website visitors
1.5M
Month over month-5.5%
Quarter over quarter-3.2%
Top sourceDirect (46.4%)
Ad budget per month$2.1M
Average search rank47.1
Traffic source mix
Direct
46.4%
Search
35.1%
Referral
16.5%
Paid referral
1.2%
Social
0.8%

LinkedIn followers

Follower count and growth

Total followers

1.2M

12-mo growth

—

Monthly growth

+1.9%

News

Links

www.freshworks.com/?tactic_id=6909181&utm_source=social&utm_medium=linkedin&utm_campaign=aboutpage&utm_term=organicLinkedInCrunchbaseX (Twitter)