SVP, Corporate Communications & Brand Marketing

San Mateo, CA (Hybrid)

$330K/yr – $410K/yrSenior Level25+ years expFull time

Posted 4 hrs ago

Job Summary

Own the global corporate communications and brand narrative, lead a senior multi-disciplinary team, and partner with C-suite on investor and crisis communications while driving brand identity and measurable impact across global markets.

  • Own global comms strategy and brand narrative across executive and media programs.
  • Build leadership bench, governance of agency networks, and metrics to show ROI.

Job Description

Responsibilities

  • Develop and communicate the global corporate communications and brand strategy, directly linking narrative frameworks, public positioning, and media execution to long-term corporate goals.
  • Lead, mentor, and inspire a global organization across PR, corporate communications, analyst relations, brand identity, and social media, creating alignment and building leadership bench strength across functions.
  • Partner directly with C-suite executives and Board members to govern executive communications, investor messaging, crisis response, and high-stakes external media strategy.
  • Oversee the end-to-end development of global brand identity, visual guidelines, and integrated campaign architectures that support multi-tier customer acquisition across SMB, Commercial, and Enterprise segments.
  • Establish a disciplined operational rhythm for global agency governance, PR beats, keynotes, and industry events, ensuring global press and social media programs maximize positive share of voice.
  • Sponsor cross-functional measurement systems and scorecards to evaluate brand equity, pipeline influence, and communications ROI, swiftly refining strategies in response to evolving market dynamics.

Requirements

  • 25–30 years of progressive marketing and communications leadership experience within enterprise software or B2B SaaS companies, with a track record of driving global brand scale.
  • Executive leadership experience managing large global teams and driving brand strategies tied directly to multi-hundred-million-dollar revenue pipelines.
  • Demonstrated ability to lead with vision and strategy by shaping corporate narrative frameworks and translating long-term business priorities into measurable departmental plans.
  • Proven commitment to investing in people through authentic executive leadership, fostering an inclusive organizational culture, and sponsoring high-potential talent across global teams.
  • Track record of executing with excellence by instilling disciplined operating rhythms, managing global agency networks, and demonstrating operational leverage against headcount and program budgets.
  • Exceptional executive presence, oral articulation, and written communication skills with extensive experience serving as an official spokesperson to Tier-1 media and industry analysts.

Preferred

  • Direct experience leading brand transformations, IPO readiness, or M&A integration communications for publicly listed technology enterprises.
  • Advanced degree (Master’s or MBA in Marketing, Business Administration, or Communications).
Freshworks logo

Freshworks

Freshworks Inc. (NASDAQ: FRSH) builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive.Over 74,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency.

Salaries

Posted range

$330K/yr – $410K/yr

Taken straight from the job posting.

Corporate Communications median pay in the United States

$160K/yr

Most pay falls between $105K and $194K. Based on 324 salaries.

See all Freshworks salaries

Funding

Total Funding
$484M
Last Raise
$85M
Secondary Market, 6 years ago

Funding History

  • Jan 2020
    Secondary Market • $85M
  • Nov 2019
    Series H • $150M
  • Jul 2018
    Series G • $100M

Traffic Signals

Monthly Visitors
1.5M
Monthly Google Ads Budget
$2.1M
Traffic Source Mix
Search
35.1%
Direct
46.4%
Referral
16.5%
Social
0.8%
Paid
1.2%

Headcount Trend

Current headcount: ~9.6K
Freshworks logo

SVP, Corporate Communications & Brand Marketing

Freshworks · San Mateo, CA · Hybrid