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Marketing jobs

29 marketing jobs

11 hrs ago

Head of Customer Marketing & Advocacy

Microsoft

Redmond, WA (Hybrid)Full time$156K/yr – $304K/yr

1 day ago

Customer Evidence Marketing Manager (US)

PointClickCare

Salt Lake City, UT (Hybrid)Full time$99K/yr – $110K/yr

6 days ago

Sr. Manager, Customer Advocacy

Klaviyo

San Francisco, CA (On-site)Full time$88K/yr – $132K/yr

12 days ago

Customer Advocacy Marketing Manager

Marvel Marketers

USA (Unknown)Full time

13 days ago

Customer Service/Service Advisor

Boss Truck Shop

Madisonville, KY (Unknown)$16/hr – $25/hr

2 weeks ago

Customer Marketing and Advocacy Specialist

JobsInMass.com

Burlington, MA (On-site)Full time$82K/yr – $124K/yr

2 weeks ago

Account Manager, Advocacy & Patient Engagement

Real Chemistry

Chicago, IL (Hybrid)Full time$60K/yr – $73K/yr

2 weeks ago

Proximo 1800 Head of Brand Advocacy

GMR Marketing

Los Angeles, CA (On-site)Full time$135K/yr – $150K/yr

5 weeks ago

Customer Marketing & Advocacy Manager

HR Acuity

USA (Remote)Full time$140K/yr – $155K/yr

6 weeks ago

Head of Customer Marketing & Advocacy

Microsoft

Redmond, WA (Unknown)Full time$156K/yr – $304K/yr

1 month ago

Advocacy Lead- Nashville, TN

Enthuse-Marketing

Nashville, TN (On-site)Full time$90K/yr – $105K/yr

1 month ago

Advocacy Lead- Washington, DC

Enthuse-Marketing

District of Columbia, USA (On-site)Full time$105K/yr – $120K/yr

1 month ago

Advocacy Lead- Las Vegas, NV

Enthuse-Marketing

Las Vegas, NV (On-site)Full time$95K/yr – $110K/yr

2 months ago

Senior Customer Advocacy Marketing Manager

Recorded Future

Boston, MA (Hybrid)Full time$149K/yr – $209K/yr

2 months ago

Director, Customer Advocacy & Referral Marketing

UKG

USA (Remote)Full time$146K/yr – $209K/yr

2 months ago

Senior Manager, Content Activation and Advocacy

Boston Scientific

Arden Hills, MN (Hybrid)Full time$126K/yr – $239K/yr

2 months ago

Marketing Paid Consultant - Customer Evidence & Enablement

USA (Remote)Contract

3 months ago

Customer Marketing and Advocacy Specialist

Black Duck

Burlington, MA (On-site)Full time$82K/yr – $124K/yr

3 months ago

Customer Marketing and Advocacy Specialist

Black Duck Software, Inc.

Burlington, MA (On-site)Full time$82K/yr – $124K/yr

3 months ago

Full-Stack Marketer, Customer Advocacy

Intercom

USA (Hybrid)Full time$112K/yr – $133K/yr

All Customer Advocacy roles in the US

Get alerts for this search

All Customer Advocacy roles in the US

Get alerts for this search

29 jobs

Head of Customer Marketing & Advocacy

Microsoft

Redmond, WA (Hybrid)

$156K/yr - $304K/yrIn-houseFull-timeDirector/executive

11 hrs ago

Customer Evidence Marketing Manager (US)

PointClickCare

Salt Lake City, UT (Hybrid)

$99K/yr - $110K/yrIn-houseFull-timeSenior level

1 day ago

Sr. Manager, Customer Advocacy

Klaviyo

San Francisco, CA (On-site)

$88K/yr - $132K/yrAgencyFull-timeSenior level

6 days ago

Customer Advocacy Marketing Manager

Marvel Marketers

USA (Unknown)

In-houseFull-timeMid level4+ years exp.

12 days ago

Customer Service/Service Advisor

Boss Truck Shop

Madisonville, KY (Unknown)

$16/hr - $25/hrIn-houseEntry level

13 days ago

Customer Marketing and Advocacy Specialist

JobsInMass.com

Burlington, MA (On-site)

$82K/yr - $124K/yrIn-houseFull-timeEntry level1+ years exp.

2 weeks ago

Account Manager, Advocacy & Patient Engagement

Real Chemistry

Chicago, IL (Hybrid)

$60K/yr - $73K/yrAgencyFull-timeMid level2+ years exp.

2 weeks ago

Proximo 1800 Head of Brand Advocacy

GMR Marketing

Los Angeles, CA (On-site)

$135K/yr - $150K/yrAgencyFull-timeSenior level

2 weeks ago

Customer Marketing & Advocacy Manager

HR Acuity

USA (Remote)

$140K/yr - $155K/yrIn-houseFull-timeSenior level8+ years exp.

5 weeks ago

Head of Customer Marketing & Advocacy

Microsoft

Redmond, WA (Unknown)

$156K/yr - $304K/yrIn-houseFull-timeSenior level

6 weeks ago

Advocacy Lead- Nashville, TN

Enthuse-Marketing

Nashville, TN (On-site)

$90K/yr - $105K/yrIn-houseFull-timeSenior level5+ years exp.

1 month ago

Advocacy Lead- Washington, DC

Enthuse-Marketing

District of Columbia, USA (On-site)

$105K/yr - $120K/yrIn-houseFull-timeSenior level5+ years exp.

1 month ago

Advocacy Lead- Las Vegas, NV

Enthuse-Marketing

Las Vegas, NV (On-site)

$95K/yr - $110K/yrIn-houseFull-timeSenior level5+ years exp.

1 month ago

Senior Customer Advocacy Marketing Manager

Recorded Future

Boston, MA (Hybrid)

$149K/yr - $209K/yrIn-houseFull-timeSenior level

2 months ago

Director, Customer Advocacy & Referral Marketing

UKG

USA (Remote)

$146K/yr - $209K/yrIn-houseFull-timeDirector/executive

2 months ago

Senior Manager, Content Activation and Advocacy

Boston Scientific

Arden Hills, MN (Hybrid)

$126K/yr - $239K/yrIn-houseFull-timeSenior level10+ years exp.

2 months ago

Marketing Paid Consultant - Customer Evidence & Enablement

USA (Remote)

In-houseContractIntern/new grad8+ years exp.

2 months ago

Customer Marketing and Advocacy Specialist

Black Duck

Burlington, MA (On-site)

$82K/yr - $124K/yrIn-houseFull-timeEntry level

3 months ago

Customer Marketing and Advocacy Specialist

Black Duck Software, Inc.

Burlington, MA (On-site)

$82K/yr - $124K/yrIn-houseFull-timeIntern/new grad1+ years exp.

3 months ago

Full-Stack Marketer, Customer Advocacy

Intercom

USA (Hybrid)

$112K/yr - $133K/yrIn-houseFull-timeMid level

3 months ago

Microsoft

Head of Customer Marketing & Advocacy

Redmond, WA (Hybrid)

$156K/yr – $304K/yrDirector/ExecutiveFull time

Posted 11 hrs ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own and energize the end-to-end customer advocacy program, turning ad hoc efforts into a programmatic, prioritized system and driving ownership across marketing, sales, and product to source, govern, amplify, and measure customer stories.

Clarify and formalize story sourcing with sales leadership to capture high-impact moments early.
Build a centralized storytelling map and cross-function alignment to avoid duplicated efforts.
Establish a repeatable amplification engine and clear KPIs to measure impact and guide investment.

Job Description

Responsibilities

Design and run the end-to-end customer advocacy program as its single accountable owner — from the first customer conversation through coordinated amplification. Transform an ad hoc approach with a programmatic, prioritized system with clear intake, sourcing, governance, and routing, and a prioritization framework that balances high-impact stories based on business value and narrative potential with long tail customer content. Establish a steady, predictable cadence — a reliable drumbeat — of high-value stories, so that no high-value story surfaces by luck or goes untracked.
Identify primary, deliberate source of stories — especially marquee deal wins, which rarely originate in marketing. Formalize a lightweight sourcing handshake with sales leadership and strategic account leaders so that high-impact customer moments are captured early and systematically, shifting from reactive, inbound requests to proactive sourcing of the wins worth telling.
Own a shared customer storytelling engagement map that gives every team one view of which customers are being engaged, by whom, and for what purpose. Drive leadership among the many teams that often work the same accounts in parallel, and replace today’s fragmented picture with coordinated, consent-aware engagement.
Own the portfolio of customer proof — written case studies, customer videos, business-value and ROI studies, executive spokespeople, data-backed proof points, and reference assets — across the product portfolio. Put business value at the center of every story and ensure each one is genuinely compelling and reusable across formats (written, video, and stage).
Bring customers into the moments that matter most. Partner with brand and campaign teams to feature customers in flagship campaigns and keynotes; work with PR and communications on earned media, momentum-signaling wins, and customer-led narratives.
Treat sustained amplification as owned scope, not an afterthought. Stand up an executive and employee amplification engine that produces a steady weekly cadence of amplification-ready posts (organized by industry), packaging case studies, blogs, press releases, and news for execs and the field to post — and handing ready-to-use packages to sales on a regular cadence. Amplify the strongest existing stories, not only net-new ones, and dial up sponsored editorial to generate additional earned stories worth amplifying.
Operate at the intersection of marketing, sales, customer success, communications/PR, partnerships, and product. Work hand in hand with Communications on customer-led narratives and earned media, and build durable alignment with brand, product marketing, field and commercial marketing, analyst relations, and sales leadership on advocacy priorities, engagement guardrails, and de-confliction of overlapping customer engagement.
Define the KPIs for the function and instrument the program. Track story production and publishing against plan, reference utilization, amplification reach (coordinated vs. organic), influence on pipeline and deal velocity, and contribution to brand and reputation metrics. Deliver a clear reporting cadence to leadership and use the data to reallocate investment.
Build, lead, and grow a dedicated customer marketing and advocacy team. This is additive scope to Microsoft’s existing customer-evidence production — staff and operate it so the core evidence pipeline never slips. Partner with sales on dedicated funding for amplification and sponsored editorial, and select, manage, and get consistent, high-quality output from agencies and production partners against that budget.
Systems builder. You build durable, repeatable programs and operate them at scale.

Requirements

Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 7+ years marketing experience in enterprise technology, cloud, or SaaS, including substantial time in customer marketing, customer advocacy, customer reference, customer-evidence roles, or related work experience OR equivalent experience.

Preferred

Bring a strong first-principles POV on how to build a best in class capability paired with strong leadership capability to lead change within a matrixed organization.
12+ years of marketing experience in enterprise technology, cloud, or SaaS, including substantial time in customer marketing, customer advocacy, customer reference, or customer-evidence roles.
10+ years leading and building high performing teams.
Demonstrated track record of producing compelling customer stories across formats (written, video, and stage), with published examples you can share.
Hands-on experience building or scaling a customer advocacy or reference program, ideally supported by a dedicated platform (e.g., ReferenceEdge, SlapFive, UserEvidence, or similar).
Proven ability to influence and align cross-functionally across sales, product marketing, brand, and communications without direct authority.
Direct experience working with sales and field teams to source and activate deal-win customer stories, including formalizing how the field feeds the storytelling pipeline.
Experience standing up sustained social amplification programs (e.g., executive and employee advocacy on LinkedIn) and translating customer wins into business-value and ROI (Return on Investment) narratives.
Excellent writing, editorial, storytelling, and executive communication skills.
A balance of operational rigor and creativity — you build durable processes and you have a strong creative point of view.

Microsoft

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

Founded in 1975

Redmond, Washington, US

237K employees (11,715 in marketing)

news.microsoft.com

Traffic Signals

Monthly Visitors

1.3B

Monthly Google Ads Budget

$5.2M

Traffic Source Mix

33.6%

Direct

56.9%

Referral

7.3%

Social

0.4%

Paid

1.2%

Headcount Trend

Current headcount: ~225.8K

Marketing Team

Marketing Team Size

6,377 (3% of company)

Median Career Experience

21 years

Median Tenure

14.3 years

Marketing Roles Posted (Last 30 Days)

People

Founders / CEO

Sue Henin

Founder-Business Strategy & Marketing Consulting Services

At the company for 20 years 6 months

Marketing Leadership

Takeshi Numoto

Executive Vice President and Chief Marketing Officer

At the company for 29 years

Liza Magee

Chief of Staff for the Consumer Chief Marketing Officer & Executive Vice President, Microsoft

At the company for 18 years 6 months

Paige Johnson (she/her)

Vice President, Education & Media Industry Marketing

At the company for 5 years 5 months

Matt Barlow

Corporate Vice President of Marketing, Windows and Surface Devices

At the company for 26 years 4 months

Funding

Total Funding

$1M

Last Raise

$1M

Post IPO Equity, 3 years ago

Funding History

Dec 2022
Post IPO Equity
Jan 2020
Post IPO Equity
Sep 1981
Series Unknown • $1M

Recent News

Microsoft Elevate Washington: World-class AI for every student and teacher, right here at home

Oct 9, 2025 • The Official Microsoft Blog

Disrupting threats targeting Microsoft Teams

Oct 7, 2025 • Microsoft

Meet Microsoft 365 Premium: Your AI and productivity powerhouse

Oct 1, 2025 • Microsoft

Responsibilities

Design and run the end-to-end customer advocacy program as its single accountable owner — from the first customer conversation through coordinated amplification. Transform an ad hoc approach with a programmatic, prioritized system with clear intake, sourcing, governance, and routing, and a prioritization framework that balances high-impact stories based on business value and narrative potential with long tail customer content. Establish a steady, predictable cadence — a reliable drumbeat — of high-value stories, so that no high-value story surfaces by luck or goes untracked.
Identify primary, deliberate source of stories — especially marquee deal wins, which rarely originate in marketing. Formalize a lightweight sourcing handshake with sales leadership and strategic account leaders so that high-impact customer moments are captured early and systematically, shifting from reactive, inbound requests to proactive sourcing of the wins worth telling.
Own a shared customer storytelling engagement map that gives every team one view of which customers are being engaged, by whom, and for what purpose. Drive leadership among the many teams that often work the same accounts in parallel, and replace today’s fragmented picture with coordinated, consent-aware engagement.
Own the portfolio of customer proof — written case studies, customer videos, business-value and ROI studies, executive spokespeople, data-backed proof points, and reference assets — across the product portfolio. Put business value at the center of every story and ensure each one is genuinely compelling and reusable across formats (written, video, and stage).
Bring customers into the moments that matter most. Partner with brand and campaign teams to feature customers in flagship campaigns and keynotes; work with PR and communications on earned media, momentum-signaling wins, and customer-led narratives.
Treat sustained amplification as owned scope, not an afterthought. Stand up an executive and employee amplification engine that produces a steady weekly cadence of amplification-ready posts (organized by industry), packaging case studies, blogs, press releases, and news for execs and the field to post — and handing ready-to-use packages to sales on a regular cadence. Amplify the strongest existing stories, not only net-new ones, and dial up sponsored editorial to generate additional earned stories worth amplifying.
Operate at the intersection of marketing, sales, customer success, communications/PR, partnerships, and product. Work hand in hand with Communications on customer-led narratives and earned media, and build durable alignment with brand, product marketing, field and commercial marketing, analyst relations, and sales leadership on advocacy priorities, engagement guardrails, and de-confliction of overlapping customer engagement.
Define the KPIs for the function and instrument the program. Track story production and publishing against plan, reference utilization, amplification reach (coordinated vs. organic), influence on pipeline and deal velocity, and contribution to brand and reputation metrics. Deliver a clear reporting cadence to leadership and use the data to reallocate investment.
Build, lead, and grow a dedicated customer marketing and advocacy team. This is additive scope to Microsoft’s existing customer-evidence production — staff and operate it so the core evidence pipeline never slips. Partner with sales on dedicated funding for amplification and sponsored editorial, and select, manage, and get consistent, high-quality output from agencies and production partners against that budget.
Systems builder. You build durable, repeatable programs and operate them at scale.

Requirements

Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 7+ years marketing experience in enterprise technology, cloud, or SaaS, including substantial time in customer marketing, customer advocacy, customer reference, customer-evidence roles, or related work experience OR equivalent experience.

Preferred

Bring a strong first-principles POV on how to build a best in class capability paired with strong leadership capability to lead change within a matrixed organization.
12+ years of marketing experience in enterprise technology, cloud, or SaaS, including substantial time in customer marketing, customer advocacy, customer reference, or customer-evidence roles.
10+ years leading and building high performing teams.
Demonstrated track record of producing compelling customer stories across formats (written, video, and stage), with published examples you can share.
Hands-on experience building or scaling a customer advocacy or reference program, ideally supported by a dedicated platform (e.g., ReferenceEdge, SlapFive, UserEvidence, or similar).
Proven ability to influence and align cross-functionally across sales, product marketing, brand, and communications without direct authority.
Direct experience working with sales and field teams to source and activate deal-win customer stories, including formalizing how the field feeds the storytelling pipeline.
Experience standing up sustained social amplification programs (e.g., executive and employee advocacy on LinkedIn) and translating customer wins into business-value and ROI (Return on Investment) narratives.
Excellent writing, editorial, storytelling, and executive communication skills.
A balance of operational rigor and creativity — you build durable processes and you have a strong creative point of view.