Responsibilities

• Cultivate and strengthen relationships with clients and internal teams to identify and nurture customer advocates.
• Design and execute high-impact advocacy programs, including case studies and testimonials to support marketing and sales initiatives.
• Innovate ways to spotlight client stories, leveraging creative formats such as video, social media, and digital events.
• Drive third-party review collection (e.g., Gartner Peer Insights, G2) to bolster Recorded Future’s market presence and credibility.
• Maintain metrics around prominent clients who use Recorded Future to highlight how many clients are on top lists (e.g., Fortune 500, Global 2000, etc.)
• Collaborate with Legal to integrate advocacy commitments into client contracts and agreements.
• Work closely with Sales, Customer Success, and Field Marketing to source and prep clients for speaking engagements, panels, and webinars.
• Act as a trusted partner to senior stakeholders, providing strategic insights to shape advocacy programs that align with company goals.
• Manage external vendors and agencies to ensure timely delivery of high-quality advocacy assets.
• Office/work arrangement requires working from the Recorded Future office in Boston, MA at least 3 days per week.