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Marketing jobs

729 marketing jobs

2 months ago

Director, CRM & Customer Strategy

PACSUN

Anaheim, CA (On-site)Full time$185K/yr – $198K/yr

2 months ago

HCM - CRM Loyalty | Fashion Retail, Commercial

VFBS Vietnam

New York, USA (On-site)Full time

2 months ago

Senior Manager, Lifecycle Marketing & CRM

Sunday Riley

USA (Remote)Full time

2 months ago

Senior Manager, Lifecycle Engagement & CRM

AmaWaterways River Cruises

Calabasas, CA (On-site)Full time$130K/yr – $145K/yr

2 months ago

Senior Manager, Lifecycle Engagement & CRM

AmaWaterways, LLC

Calabasas, CA (On-site)Full time$130K/yr – $145K/yr

2 months ago

Lifecycle/CRM Marketing Manager

Turnout

Solana Beach, CA (On-site)Full time

2 months ago

Director, CRM

Resident

USA (Remote)Full time$150K/yr – $180K/yr

2 months ago

QA Test Engineer (CRM)

Paychex

Chicago, IL (On-site)Full time$60K/yr – $94K/yr

2 months ago

CRM Analyst

Vanderbilt University

Nashville, TN (Remote)Full time

2 months ago

VP, Martech, CRM & Lifecycle Marketing

Learning Care Group

Novi, MI (On-site)Full time$235K/yr – $275K/yr

2 months ago

Director, CRM

Ashley Digital

USA (Remote)Full time$150K/yr – $180K/yr

2 months ago

Senior Lifecycle & CRM Marketing Manager

Pelican

Torrance, CA (On-site)Full time$105K/yr – $130K/yr

2 months ago

Marketing Analytics, CRM and Digital Specialist

Hamilton Company

Franklin, MA (Unknown)Full time$80K/yr – $95K/yr

2 months ago

Executive Director, CRM Enablement Business Product Owner

Bristol Myers Squibb

Princeton, NJ (Hybrid)Full time$270K/yr – $327K/yr

2 months ago

CRM Retention Coordinator

Aristocrat Interactive

Quincy, MA (On-site)Full time$56K/yr – $104K/yr

2 months ago

Senior Marketing Manager – VIP, CRM & Brand Growth

Regon Capital

New York City, NY (Hybrid)Full time$100K/yr – $120K/yr

2 months ago

Senior Manager, CRM

HLB90067

El Segundo, CA (On-site)Full time$110K/yr – $120K/yr

2 months ago

CRM Product Owner, GTM

Block

New York City, NY (Remote)Full time$143K/yr – $236K/yr

2 months ago

Customer Analytics Analyst II (CRM Analytics)

Sprouts Farmers Market

Phoenix, AZ (On-site)Full time

2 months ago

HubSpot Specialist

RAMPQuest

Indianapolis, IN (On-site)Full time

All CRM roles in the US

Get alerts for this search

All CRM roles in the US

Get alerts for this search

729 jobs

Director, CRM & Customer Strategy

PACSUN

Anaheim, CA (On-site)

$185K/yr - $198K/yrIn-houseFull-timeDirector/executive8+ years exp.

2 months ago

HCM - CRM Loyalty | Fashion Retail, Commercial

VFBS Vietnam

New York, USA (On-site)

In-houseFull-timeMid level3+ years exp.

2 months ago

Senior Manager, Lifecycle Marketing & CRM

Sunday Riley

USA (Remote)

In-houseFull-timeSenior level

2 months ago

Senior Manager, Lifecycle Engagement & CRM

AmaWaterways River Cruises

Calabasas, CA (On-site)

$130K/yr - $145K/yrIn-houseFull-timeSenior level7+ years exp.

2 months ago

Senior Manager, Lifecycle Engagement & CRM

AmaWaterways, LLC

Calabasas, CA (On-site)

$130K/yr - $145K/yrIn-houseFull-timeSenior level7+ years exp.

2 months ago

Lifecycle/CRM Marketing Manager

Turnout

Solana Beach, CA (On-site)

In-houseFull-timeMid level

2 months ago

Director, CRM

Resident

USA (Remote)

$150K/yr - $180K/yrIn-houseFull-timeDirector/executive6+ years exp.

2 months ago

QA Test Engineer (CRM)

Paychex

Chicago, IL (On-site)

$60K/yr - $94K/yrIn-houseFull-timeMid level3+ years exp.

2 months ago

CRM Analyst

Vanderbilt University

Nashville, TN (Remote)

In-houseFull-timeMid level3+ years exp.

2 months ago

VP, Martech, CRM & Lifecycle Marketing

Learning Care Group

Novi, MI (On-site)

$235K/yr - $275K/yrIn-houseFull-timeSenior level10+ years exp.

2 months ago

Director, CRM

Ashley Digital

USA (Remote)

$150K/yr - $180K/yrIn-houseFull-timeDirector/executive6+ years exp.

2 months ago

Senior Lifecycle & CRM Marketing Manager

Pelican

Torrance, CA (On-site)

$105K/yr - $130K/yrIn-houseFull-timeSenior level5+ years exp.

2 months ago

Marketing Analytics, CRM and Digital Specialist

Hamilton Company

Franklin, MA (Unknown)

$80K/yr - $95K/yrIn-houseFull-timeMid level6+ years exp.

2 months ago

Executive Director, CRM Enablement Business Product Owner

Bristol Myers Squibb

Princeton, NJ (Hybrid)

$270K/yr - $327K/yrIn-houseFull-timeDirector/executive

2 months ago

CRM Retention Coordinator

Aristocrat Interactive

Quincy, MA (On-site)

$56K/yr - $104K/yrIn-houseFull-timeMid level2+ years exp.

2 months ago

Senior Marketing Manager – VIP, CRM & Brand Growth

Regon Capital

New York City, NY (Hybrid)

$100K/yr - $120K/yrIn-houseFull-timeSenior level3+ years exp.

2 months ago

Senior Manager, CRM

HLB90067

El Segundo, CA (On-site)

$110K/yr - $120K/yrIn-houseFull-timeSenior level6+ years exp.

2 months ago

CRM Product Owner, GTM

Block

New York City, NY (Remote)

$143K/yr - $236K/yrIn-houseFull-timeSenior level8+ years exp.

2 months ago

Customer Analytics Analyst II (CRM Analytics)

Sprouts Farmers Market

Phoenix, AZ (On-site)

In-houseFull-timeMid level2+ years exp.

2 months ago

HubSpot Specialist

RAMPQuest

Indianapolis, IN (On-site)

In-houseFull-timeMid level1+ years exp.

2 months ago

PACSUN

Director, CRM & Customer Strategy

Anaheim, CA (On-site)

$185K/yr – $198K/yrDirector/Executive8+ years expFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own and scale CRM and loyalty across email, SMS and future owned channels to drive retention, purchase frequency, CLV, and revenue.

Own CRM strategy, segmentation, personalization, and lifecycle orchestration.
Lead a high performing CRM team and collaborate with Analytics and Merchandising to tie CRM to product and seasonality.

Job Description

Responsibilities

Own the CRM strategy across Email, SMS, Loyalty, and future owned channels.
Own and deliver against CRM and loyalty revenue goals, driving retention, purchase frequency, customer lifetime value, and overall channel performance.
Define the retention strategy, roadmap, and seasonal CRM calendar aligned to business objectives and customer needs.
Lead customer segmentation, personalization, lifecycle marketing, and customer journey orchestration.
Optimize automated trigger programs and behavioral communications across CRM channels.
Own testing and optimization across messaging, offers, cadence, segmentation, and customer experience.
Partner with Merchandising and cross-functional teams to align CRM strategies with product, category, and seasonal priorities.
Monitor and drive key customer and channel KPIs (retention, loyalty engagement, demand penetration, purchase frequency, CLV, revenue).
Lead, develop, and mentor a high-performing CRM team.

Requirements

8-10+ years of experience in CRM, Loyalty, Lifecycle Marketing, Customer Strategy, or related disciplines within an ecommerce, retail, or omnichannel environment
3-5+ years of leadership experience managing and developing high-performing teams
Proven success driving retention, purchase frequency, customer lifetime value, and customer engagement through CRM and loyalty programs
Experience developing and managing loyalty programs at scale
Experience leveraging customer data and CDP capabilities to develop customer insights, segmentation strategies, and personalized customer experiences
Strong analytical skills with the ability to translate customer data and insights into actionable strategies
Experience partnering cross-functionally across Analytics, Technology, Merchandising, Marketing, and Finance
Excellent communication, problem-solving, and organizational skills
Ability to thrive in a fast-paced, entrepreneurial environment

Preferred

Experience recruiting, identifying, developing, and retaining talent
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction

Benefits

Comprehensive medical, dental, and vision benefits
Competitive short-term incentive program
Immediate 100% vested 401K contributions and employer match
Dog friendly office environment
$1,000 referral incentive program
Generous associate discount of 30 - 50% off merchandise online and in-stores
On-site Cafe
On-site Gym with Fitness Classes
Ample parking
Weekly Car Wash Service and more!

PACSUN

3.6 Glassdoor

Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art, and sport. Co-created in Los Angeles. Founded in 1980 as Pacific Sunwear, the Pacsun brand has evolved well beyond beachwear. Today, Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles to a community of inspired youth. In our fleet of over 350 stores and Pacsun.com you will find brands such as Formula 1, The Met, UFC, Brandy Melville, J. Galt, and Fear of God ESSENTIALS, in addition to our best-selling Pacsun brand. We are dedicated to being leaders in delivering high-quality product, relevant retail experiences, and unique digital content. As an organization we are inspired and led by the diversity of our customers and associates. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Head to our PacCares page to learn more about the organizations we partner with.

Founded in 1982

Anaheim, California, USA

5K employees (202 in marketing)

www.pacsun.com

70% recommend to a friend

70% CEO approval

Traffic Signals

Monthly Visitors

12.8M

Monthly Google Ads Budget

$346.8K

Traffic Source Mix

45.6%

Direct

48.5%

Referral

2.6%

Social

2.5%

Paid

0.6%

Headcount Trend

Current headcount: ~5K

Marketing Team

Marketing Team Size

104 (2% of company)

Marketing Roles Posted (Last 30 Days)

Marketing jobs

Director, CRM & Customer Strategy

HCM - CRM Loyalty | Fashion Retail, Commercial

Senior Manager, Lifecycle Marketing & CRM

Senior Manager, Lifecycle Engagement & CRM

Senior Manager, Lifecycle Engagement & CRM

Lifecycle/CRM Marketing Manager

Director, CRM

QA Test Engineer (CRM)

CRM Analyst

VP, Martech, CRM & Lifecycle Marketing

Director, CRM

Senior Lifecycle & CRM Marketing Manager

Marketing Analytics, CRM and Digital Specialist

Executive Director, CRM Enablement Business Product Owner

CRM Retention Coordinator

Senior Marketing Manager – VIP, CRM & Brand Growth

Senior Manager, CRM

CRM Product Owner, GTM

Customer Analytics Analyst II (CRM Analytics)

HubSpot Specialist

All CRM roles in the US

All CRM roles in the US

Director, CRM & Customer Strategy

HCM - CRM Loyalty | Fashion Retail, Commercial

Senior Manager, Lifecycle Marketing & CRM

Senior Manager, Lifecycle Engagement & CRM

Senior Manager, Lifecycle Engagement & CRM

Lifecycle/CRM Marketing Manager

Director, CRM

QA Test Engineer (CRM)

CRM Analyst

VP, Martech, CRM & Lifecycle Marketing

Director, CRM

Senior Lifecycle & CRM Marketing Manager

Marketing Analytics, CRM and Digital Specialist

Executive Director, CRM Enablement Business Product Owner

CRM Retention Coordinator

Senior Marketing Manager – VIP, CRM & Brand Growth

Senior Manager, CRM

CRM Product Owner, GTM

Customer Analytics Analyst II (CRM Analytics)

HubSpot Specialist

Director, CRM & Customer Strategy

Top 1% of applicants do these two things.

Job Summary

Job Description

Responsibilities

Requirements

Preferred

Benefits

PACSUN

Traffic Signals

Headcount Trend

Marketing Team

Recent News

All CRM roles in the US

All CRM roles in the US

Director, CRM & Customer Strategy

HCM - CRM Loyalty | Fashion Retail, Commercial

Senior Manager, Lifecycle Marketing & CRM

Senior Manager, Lifecycle Engagement & CRM

Senior Manager, Lifecycle Engagement & CRM

Lifecycle/CRM Marketing Manager

Director, CRM

QA Test Engineer (CRM)

CRM Analyst

VP, Martech, CRM & Lifecycle Marketing

Director, CRM

Senior Lifecycle & CRM Marketing Manager

Marketing Analytics, CRM and Digital Specialist

Executive Director, CRM Enablement Business Product Owner

CRM Retention Coordinator

Senior Marketing Manager – VIP, CRM & Brand Growth

Senior Manager, CRM

CRM Product Owner, GTM

Customer Analytics Analyst II (CRM Analytics)

HubSpot Specialist

Director, CRM & Customer Strategy

Top 1% of applicants do these two things.