QA Test Engineer (CRM)

Chicago, IL (On-site)

$60K/yr – $94K/yrMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own testing across manual and automated System/Regression efforts to verify changes meet requirements and quality standards.

  • Own test planning, execution, defect reporting, and environment readiness across CRM systems (e.g., Salesforce, HubSpot) and related infrastructure.
  • Review requirements and designs, maintain test artifacts, and support UAT, production simulations, and audits.

Job Description

Responsibilities

  • Evaluates a feature or function of a program or environment to determine that it meets its required results by executing those features and functions with the intent of finding errors.
  • Creates and modifies manual System and Regression test scripts for changes to ensure the change meets the business requirements, specifications and design.
  • Builds and executes both manual and automated System and Regression test scripts and validates expected results. Reports defects to the builder of the change and follows through to ensure that all defects are addressed.
  • Executes both manual and automated System and Regression test scripts and validates expected results. Reports defects to the builder of the change and follows through to ensure that all defects are addressed.
  • Communicates the testing status to project team members and the test manager to ensure timelines and quality are met.
  • Maintains test environments (multiple application, data/databases, and infrastructure versions) to ensure they are ready for the testing of the releases.
  • Reviews new business requirements, their specifications, and design documents to gain a thorough understanding of the application and/or infrastructure changes that are to be System and Regression tested. Reviews user documentation and training materials related to the new applications and/or infrastructure changes for accuracy and completeness.
  • Documents a summary of the application changes and/or infrastructure changes for the user audiences in Information Technology and the required operating business unit.
  • Complies with established Testing standards and procedures, as documented in the Test Policy. This ensures testing process consistency (e.g. change management SOX, version control, defect tracking, test artifact provision for 404 Audit) and the proper use of other testing related tools, test processes and procedures.
  • Acquires and utilizes key business, software application and technical knowledge to maximize effectiveness and quality when completing or assisting in the completion of testing tasks.

Requirements

  • Bachelor's Degree in or equivalent work experience
  • 3 years of experience in Information technology or Paychex specific product knowledge.

Benefits

  • We value well-being: medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
  • We value your time: paid time off, company holidays, culture days, and comprehensive work-life balance programs.
  • We value your development: award-winning training and development programs for ongoing learning opportunities.
  • We value your perspective: company culture that reflects the diversity of our employees; be you and have your voice heard.
  • We value our communities: paid time off for volunteerism and company-wide/local initiatives that benefit organizations you care about.
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Paychex

3.4 Glassdoor

As the future of work continues to evolve, Paychex leads the way by making complex HR, payroll, and benefits brilliantly simple. Our unique combination of digital HR technology and advisory solutions meets the changing needs of employers and their employees. You can see the results in our growth as an HR leader and the positive returns we deliver to our shareholders.Paychex, Inc. (Nasdaq: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services.-Industry expertise since 1971~740,000 business clients in the U.S. and Europe-Pays 1 in 12 U.S. private sector employees-A top HR outsourcer — serving 2.2M worksite employees through our HR outsourcing solutionsInformation regarding money transmitter licensing can be found on the NMLS Consumer Access website, www.nmlsconsumeraccess.org, and Paychex at www.paychex.com/corporate/legal. The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Paychex, Inc. (1029977) at:100 S. Charles Street, Tower I, Suite 5300Baltimore, Maryland 21201888-784-0136

Founded in 1971
Rochester, New York, USA
19K employees (440 in marketing)
56% recommend to a friend
58% CEO approval

Traffic Signals

Monthly Visitors
10.7M
Monthly Google Ads Budget
$1M
Traffic Source Mix
Search
17.2%
Direct
76.3%
Referral
5.1%
Social
0.4%
Paid
0.9%

Headcount Trend

Current headcount: ~18.5K

Marketing Team

Marketing Team Size
329 (2% of company)
Median Career Experience
15 years
Median Tenure
5.5 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$4.2B
Last Raise
$4.2B
Post IPO Debt, 11 months ago

Funding History

  • Apr 2025
    Post IPO Debt • $4.2B

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