Web & MarTech Project Manager

Responsibilities

• Lead End-to-End Delivery: Own web design/development projects and MarTech initiatives through every phase-discovery, architecture, design, dev, testing, launch, and post-launch support.
• Account & Client Management: Serve as a direct, trusted contact for clients. Manage expectations, run status calls, facilitate key feedback cycles, and proactively communicate progress, risks, and changes.
• Wrangle & Navigate: Act as the operational glue that pulls together internal teams (designers, developers, strategists, content creators, QA) and client stakeholders, navigating competing priorities and keeping everyone aligned.
• Project & Resource Planning: Build and maintain flexible project roadmaps, resource allocations, sprint boards, scope documents, and budgets.
• Agile & Flexible PM Execution: Adapt project management approaches based on the engagement-utilizing structured roadmaps for site builds while applying Agile principles to iteratively manage dev backlogs, technical revisions, and MarTech integrations.
• Scope & Scope Creep Management: Clearly define deliverables and manage change requests, gracefully balancing client satisfaction with scope and budget boundaries.
• Proactive Problem Solving: Identify technical, timeline, or resource risks early. Develop mitigation plans and clear team roadblocks before they disrupt momentum.
• Quality & Process Control: Ensure all agency deliverables meet strict quality and functional standards before hitting the client's inbox. Continuously refine internal workflows to make delivery smoother.

Requirements

• Web & MarTech PM Experience: Proven track record managing complex custom website builds, web platforms, and marketing technology/integration projects within a marketing or digital agency.
• Account Management Background: Hands-on experience in client-facing account management-comfortable leading client meetings, navigating difficult conversations, and maintaining strong client relationships.
• Flexible Agile Approach: Solid experience with Agile workflows (e.g., managing backlogs, sprint planning, iterative delivery) alongside traditional milestone-based project planning.
• Mastery in Wrangling & Navigation: Demonstrated ability to manage multi-faceted projects, wrangle cross-functional creative/technical teams, and comfortably navigate shifting client requirements without losing control of the budget or timeline.
• Technical Savvy: High technical literacy when it comes to CMS platforms, website architecture, APIs, CRM/marketing automation tools, and web development lifecycles.
• Communication & Negotiation: Exceptional written and verbal communication skills, with a talent for translating technical details into clear business concepts for clients.
• Agency Mindset: A proactive, resilient, and solutions-oriented mindset built for a fast-paced agency environment.
• Time Zone Alignment: Ability to work within core U.S. business hours to collaborate seamlessly across team and client time zones.

Benefits

• Competitive compensation.
• Medical, dental, vision, and additional benefits to support you and your family.
• 401(k) with Traditional and Roth options, plus a company match.
• Flexible PTO and paid holidays.
• The tools and technology you need to do your best work.