Director, Program Management

Responsibilities

• As Director, Program Manager, you will lead complex media engagement, data strategy, client analytics, and technology initiatives across one or several accounts and special projects.
• You will align cross-functional teams, clients, and third parties around clear plans, accountable execution, proactive risk management, and high-quality delivery on time and within budget.
• You will apply WPP Media and PMO service-delivery processes, including DPAM for campaigns and ID5 for non-campaign work, to guide teams through the full delivery lifecycle: Plan, Track, Manage, Collaborate, Report, and Optimize.
• Role Summary & Impact
• Serve as the primary cross-functional program management lead across global Colgate-Palmolive Media Engagement delivery, divisions, and markets.
• Establish and enhance process maps, RACIs, workflow documentation, governance standards, and escalation paths that enable efficient and effective program delivery.
• Conduct detailed project planning for phases, stages, tasks, milestones, deliverables, dependencies, parallel workstreams, and critical paths.
• Manage progress and risk by maintaining clear, current information about past, present, and future activities and deliverables, and ensure stakeholders take appropriate action.
• Resolve and escalate cross-divisional risks and blockers that affect delivery across internal teams, third parties, and clients.
• Facilitate collaboration through appropriate channels, working modes, collaboration tools, document-storage structures, RACIs, and file-naming conventions.

Requirements

• Bring 8 to 10+ years of project or program management experience in a media agency, marketing, advertising or marketing technology, software development, creative agency, or consulting environment.
• Media agency experience is preferred.
• Demonstrate strong organization, documentation, prioritization, problem solving, workload balancing, communication, and escalation skills in fast-moving, structured and unstructured environments.
• Collaborate professionally and authoritatively with diverse stakeholders, bring clarity to ambiguity, and drive measurable progress.
• Plan, organize, and lead effective meetings, workstreams, and large and small cross-functional teams across application development, data, reporting, and analytics.
• Communicate effectively through verbal updates, email, long-form documents, presentations, and collaboration platforms.
• Demonstrate knowledge of Media, Data Strategy, Client Analytics, first-party data enablement, audience prioritization and segmentation, sources of growth, campaign performance, and request management.
• Work effectively with enterprise data applications and platforms such as clean rooms, customer data platforms, data warehouses, Google Cloud Platform, audience platforms, measurement data lakes, data sourcing, and data integration.
• Understand media and analytics technologies and systems such as Prisma, AdForm, Sizmek, Google Campaign Manager, Innovid, Facebook Business Manager, Twitter Analytics, MOAT, Google Analytics, and Omniture.
• Bring experience or strong interest in domestic and global consumer packaged goods and in media and agency operations across digital and offline channels.

Benefits

• competitive medical
• group retirement plans
• vision and dental insurance
• significant paid time off
• preferential partner discounts
• employee mental health awareness days