(USA) Senior Manager, Marketing Operations

Responsibilities

• Design and continuously evolve the end-to-end PMM operating model spanning organizational structure, planning, commercialization, go-to-market execution, adoption, and performance measurement.
• Translate PMM strategy into clear roles, decision rights, governance, systems, metrics, capacity models, and recurring operating rhythms.
• Diagnose organizational friction, ownership gaps, and breakdowns in accountability, then redesign ways of working to address root causes.
• Define how PMM teams and cross-functional partners interact across the product lifecycle, including operating agreements, engagement models, handoffs, and escalation paths.
• Identify opportunities to simplify workflows, eliminate low-value activity, reduce duplication, and balance enterprise consistency with business flexibility.
• Lead quarterly planning, commit management, and prioritization processes that align PMM capacity and investment to organizational goals.
• Develop workload and capacity-planning frameworks that give leadership visibility into demand, resource constraints, dependencies, risks, and trade-offs.
• Establish prioritization criteria and decision mechanisms that support transparent investment and resource-allocation decisions.
• Assess role clarity, ownership, capabilities, and operating capacity as business and portfolio needs evolve.
• Identify where work should be centralized, standardized, automated, simplified, delegated, or eliminated.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, Technology, Organizational Design, or a related field.
• 10+ years of experience in Product Marketing Operations, Business Operations, Product Operations, Marketing Operations, Commercialization, or a related operating-model discipline.
• Demonstrated experience designing and scaling cross-functional operating systems, including decision rights, governance, capacity planning, role clarity, and ways of working.
• Experience building operating mechanisms from the ground up within an evolving, scaling, or transforming organization.
• Deep understanding of Product Marketing organizations, product lifecycles, go-to-market strategy, and commercialization.
• Experience designing portfolio-planning, prioritization, capacity-management, or resource-allocation frameworks.
• Demonstrated success leading organizational change and driving adoption of new processes, tools, roles, and ways of working.
• Strong business judgment, including the ability to balance rigor and standardization with simplicity, flexibility, and speed.
• Strong executive communication, facilitation, stakeholder-management, and influencing skills.
• Strong analytical and operational problem-solving skills, with the ability to translate ambiguity into scalable solutions and business outcomes.

Preferred

• Leading cross-functional projects, Marketing or advertising agency management
• Masters: Business Administration

Benefits

• Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
• For Information About Benefits And Eligibility, See One.Walmart.