(USA) Senior Manager, Marketing Operations

Responsibilities

• Design and continuously evolve the end-to-end PMM operating model spanning organizational structure, planning, commercialization, go-to-market execution, adoption, and performance measurement.
• Translate PMM strategy into clear roles, decision rights, governance, systems, metrics, capacity models, and recurring operating rhythms.
• Diagnose organizational friction, ownership gaps, and breakdowns in accountability, then redesign ways of working to address root causes.
• Define how PMM teams and cross-functional partners interact across the product lifecycle, including operating agreements, engagement models, handoffs, and escalation paths.
• Identify opportunities to simplify workflows, eliminate low-value activity, reduce duplication, and balance enterprise consistency with business flexibility.
• Lead quarterly planning, commit management, and prioritization processes that align PMM capacity and investment to organizational goals.
• Develop workload and capacity-planning frameworks that give leadership visibility into demand, resource constraints, dependencies, risks, and trade-offs.
• Establish prioritization criteria and decision mechanisms that support transparent investment and resource-allocation decisions.
• Assess role clarity, ownership, capabilities, and operating capacity as business and portfolio needs evolve.
• Identify where work should be centralized, standardized, automated, simplified, delegated, or eliminated.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, Technology, Organizational Design, or a related field.
• 10+ years of experience in Product Marketing Operations, Business Operations, Product Operations, Marketing Operations, Commercialization, or a related operating-model discipline.
• Demonstrated experience designing and scaling cross-functional operating systems, including decision rights, governance, capacity planning, role clarity, and ways of working.
• Experience building operating mechanisms from the ground up within an evolving, scaling, or transforming organization.
• Deep understanding of Product Marketing organizations, product lifecycles, go-to-market strategy, and commercialization.
• Experience designing portfolio-planning, prioritization, capacity-management, or resource-allocation frameworks.
• Demonstrated success leading organizational change and driving adoption of new processes, tools, roles, and ways of working.
• Strong business judgment, including the ability to balance rigor and standardization with simplicity, flexibility, and speed.
• Strong executive communication, facilitation, stakeholder-management, and influencing skills.
• Strong analytical and operational problem-solving skills, with the ability to translate ambiguity into scalable solutions and business outcomes.

Preferred

• Leading cross-functional projects, Marketing or advertising agency management
• Masters: Business Administration

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.
• For information about PTO, see https://one.walmart.com/notices .
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
• For information about benefits and eligibility, see One.Walmart .