Supervisor, Client Delivery

Responsibilities

• As our Supervisor, Client Delivery, you will serve as a key leader supporting HPE's global events, hospitality, and executive engagement portfolio.
• Partnering closely with the Director, you will lead the planning and execution of complex, high-visibility programs that strengthen customer relationships and advance HPE's business objectives.
• Many of these initiatives are highly curated, white-glove experiences designed for C-suite executives, senior decision-makers, and key customers, requiring exceptional attention to detail, discretion, and executive presence.
• A proactive, self-directed leader who can confidently manage multiple programs with limited oversight while building strong relationships with clients, partners, and internal stakeholders.
• To thrive in this role requires exceptional organization, sound judgment, adaptability, and a commitment to delivering premium experience and outstanding client service.
• You’ll research, define, and pitch high-impact customer engagement and premium hosting recommendations tailored to client objectives.
• You’ll monitor global industry trends and B2B engagement strategies to continually elevate premium guest experience.
• You’ll direct comprehensive event lifecycle operations, including commercial sell-in, contract negotiations, hotel blocks, food and beverage, ground transportation, registration systems, gifting, uniforms, marketing collateral, signage, and guest itineraries.
• You have exceptional interpersonal acumen with a proven ability to manage high-value client accounts and navigate corporate relationships effectively.
• You’ll maintain high-touch daily verbal and written communications with clients, producing sophisticated strategic documents and deliverables for executive presentations.

Requirements

• Multi-Program Portfolio Management: You have extensive experience planning and executing domestic and international corporate hospitality programs, ensuring seamless delivery across overlapping timelines.
• End-to-End Event Logistics: You’ll monitor global industry trends and B2B engagement strategies to continually elevate premium guest experience.
• Client Management and Communication . You have exceptional interpersonal acumen with a proven ability to manage high-value client accounts and navigate corporate relationships effectively.
• Program Management: You’re self-motivated, solutions-oriented leader who excels in fast-paced, fluid environments by rapidly mastering complex new systems.
• Fiscal Stewardship and Time Management: You’ll manage individual program budgets, tracking expenditures to drive efficiency and executing meticulous final spend reconciliations.
• Collaboration . You are comfortable collaborating with multiple internal teams and external partners to deliver unforgettable experiences.
• Travel. You have full authorization and readiness to travel internationally for site inspections and extended onsite execution periods of up to 90 days.

Benefits

• Benefits for this role include health/vision/dental insurance, 401k, employee stock purchase plan, vacation, personal days and paid holiday time.