Supervisor, Ad Operations and Technology

Responsibilities

• Own day-to-day ad operations standards and provide hands-on oversight for digital campaign setup, trafficking, QA, launch, monitoring, updating, and archiving.
• Administer Campaign Manager 360 structures across advertisers, campaigns, sites, placements, creatives, tags, Floodlights, audiences, and reporting access.
• Maintain naming conventions, taxonomy, trafficking documentation, launch checklists, and quality assurance processes that protect campaign and reporting accuracy.
• Serve as the primary technical escalation point for ad serving, tracking, delivery, publisher, verification, and reporting discrepancies.
• Provide campaign implementation guidance to Media, Account, Creative, Production, and partner teams.
• Help manage the agency advertising technology ecosystem, including ad serving, buying, verification, analytics, reporting, workflow, and media finance integrations.
• Partner with Media and Marketing Intelligence teams to evaluate platform requirements, improve system workflows, and maintain reliable data movement between tools.
• Support platform onboarding, access administration, testing, documentation, issue resolution, and vendor coordination.
• Monitor industry, privacy, platform, and technical changes that may affect campaign implementation, tracking, or measurement.
• Partner with Marketing Intelligence, internal development resources, and internal development team on API-based reporting, SFTP data flows, automation, and platform integration initiatives.

Requirements

• 4-6 years of experience in Ad Operations, Advertising Technology, Digital Media Operations, or a related discipline, including experience guiding or supervising others.
• Advanced hands-on experience with Google Campaign Manager 360 and digital campaign trafficking, tagging, QA, troubleshooting, and reporting.
• Strong knowledge of display advertising, HTML5, video, rich media, dynamic creative, creative specifications, and publisher implementation requirements.
• Working knowledge of advertising platforms and systems such as DV360, SA360, Google Analytics, Google Tag Manager, Prisma, ad verification tools, and reporting environments.
• Experience working with APIs, SFTP data delivery, automated reporting, technical integrations, or development teams. Coding is not required, but the ability to define requirements and validate outputs is essential.
• Strong understanding of UTMs, campaign taxonomy, conversion tracking, analytics, attribution concepts, and data quality controls.
• Excellent troubleshooting, documentation, project management, communication, and cross-functional collaboration skills.
• Healthcare or pharmaceutical advertising experience preferred.

Preferred

• Healthcare or pharmaceutical advertising experience preferred.

Benefits

• Medical, Dental and Vision coverage
• 401k with Company match of 50% on the first 6%
• Adoption Assistance – Up to $2,500 of financial assistance
• Company Paid Life Insurance, Short-Term and Long-Term Disability
• Short-Term Disability providing 100% of salary coverage
• Paid Parental Leave for birth and non-birth parents (4 weeks)
• Summer Fridays
• Flexible Time Off (FTO)
• 11 Holidays and End of Year Office Closure
• Company provided Learning and Development opportunities