Responsibilities

• HCP & Patient Contracting Operations
• Manage the comprehensive HCP & Patient contracting and payment process for all engagements, ensuring compliance and adherence to policies.
• Serve as internal subject matter expert for HCP & Patient engagements, training employees on all processes/SOPs/systems as needed.
• Advisory Boards
• Lead end-to-end operational planning and execution of HCP and Patient Ad Boards.
• Ensure proper contracting, honoraria calculations, documentation and payment processing for all advisors.
• Manage all logistical operations for live or virtual ad boards.
• Oversee vendor partners to ensure seamless execution, accuracy and timeliness.
• Speaker Bureau
• Lead all aspects of vendor management for speaker bureau operations, reporting, program logistics and budget management.
• Ensure compliance with HCP engagement policies, process and programs in close collaboration with Compliance, Legal and Business Operations partners, and help ensure audit preparedness and operational excellence.
• Sponsorship & Congress Management
• Oversee daily operation and continuous improvement of sponsorship process.
• Partner with internal stakeholders on approval system optimization and development of end-user training guides.
• Act as main point of contact with association, which includes but not limited to communication sponsorship commitment, manage sponsorship payment and fulfillment of sponsorship benefits.
• Lead complex, cross-functional planning teams to successfully manage the execution of all benefits within each sponsorship.
• MLR Operations
• Lead and optimize MLR processes, including guidance to MLR coordinator, develop and maintain training guides, and partnership with US Regulatory and Global Veritas (PromoMats) Teams.
• Partner with Head of US Marketing Operations on expedited review needs, GenAI optimization and content transformation scalability.
• Print & Fulfillment Operations?

Requirements

• Bachelor’s degree required
• 6+ years’ experience in pharmaceutical/biotech marketing operations, commercial operations, agency operations, meeting management, project management or related fields.
• Demonstrated expertise in compliant promotional operations and cross-functional stakeholder management (including MLR-facing work).
• Proven project and vendor management skills include budget management, planning, prioritization, objective setting, and logistics execution.
• Excellent communications skills with an ability to efficiently and productively communicate both orally and in writing.
• Proven ability to collaborate with cross-functional teams.
• Proficiency with Microsoft Word, PowerPoint, Excel, Outlook and Sharepoint
• English required; other language skills may be considered a plus.

Preferred

• Project Management certification.
• Experience with Veeva PromoMats or similar review system.
• Strong analytical and organizational abilities.
• Ability to think strategically and work independently, with presentation skills.
• Demonstrated ability to prioritize and manage multiple projects and effectively influence, collaborate, and communicate with internal and external partners.
• Excellent interpersonal skills, negotiation, and leadership skills.
• Comfortable working in a fast pace and high expectation organization where the focus is on both what you do, and how you accomplish your goals and objectives.

Benefits

• What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!