Specialist, eCommerce

New York City, NY (On-site)

$54K/yr – $80K/yrMid Level2+ years expFull time

Posted 8 days ago

Job Summary

Own and lead end-to-end e-commerce content strategy and execution for major retailers, delivering audits, content briefs, and best-practice optimization across product pages and formats.

  • Own the e-commerce content strategy and retailer-specific execution plans.
  • Lead audits, content analyses, and recommendations for digital shelf optimization.
  • Collaborate cross-functionally with account and creative teams to deploy content at scale.

Job Description

Responsibilities

  • Audit client brands and competitors across the digital shelf, then provide analysis and prioritized content-update recommendations.
  • Advise clients on best-in-class digital content strategy and optimized product-page content for Amazon.com, Walmart.com, Kroger.com, Target.com, and other leading retailers and marketplaces.
  • Serve as a subject matter expert on e-commerce content, retailer requirements, product-page trends.
  • Manage content health reporting and content analysis within relevant platforms and workbenches.
  • Identify and track emerging product-page content formats and requirements, including A+ Content, Enhanced Brand Content, and Brand Stores.
  • Complete audits and assessments of retailer, category, brand and competitive content based on indicators of digital and agentic visibility and conversion.
  • Create and refine image-carousel messaging, below-the-fold content, enhanced content, and Brand Store content.
  • Translate product information, features, benefits, claims, and brand positioning into clear, shopper needs into focused content briefs that support product discovery and consideration.
  • Develop content hierarchies and messaging frameworks that create a consistent product story across PDP elements, product variations, and retailer environments.
  • Collaborate with account and creative teams on concepts and executions from initial ideation through production and deployment.

Requirements

  • Bachelor's degree in English, communications, advertising, marketing, business, or a related field.
  • 1- 2+ years of relevant e-commerce experience at a retailer, CPG company, marketing agency, or advertising agency.
  • Good understanding of e-commerce data and analytics, content health reporting, and digital shelf performance.
  • Superior verbal, written, presentation, listening, interpersonal, and cross-functional collaboration skills.
  • High level of organization and attention to detail, with the ability to manage multiple products, retailers, workstreams, and deadlines.
  • Self-starter with accountability, creativity, resourcefulness, a collaborative mindset, and a desire to improve and grow.
  • Dynamic communication and leadership skills, with the ability to engage and influence varied audiences.
  • Knowledge of current e-commerce trends, consumer packaged goods, and business philosophies around commerce.

Benefits

  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances
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TWINOAKS

TWINOAKS is a shopper marketing agency, with a point of view. We strive to create meaningful connections between shoppers and brands, driving long term consumer purchases. TWINOAKS hand selects top talent, with expertise and experience with the nation's largest brands and retailers.

Founded in 2011
Dallas, Texas, USA
102 employees (14 in marketing)

Salaries

Posted range

$54K/yr – $80K/yr

Taken straight from the job posting.

See all TWINOAKS salaries

Marketing Team

Marketing Team Size
6 (6% of company)
Marketing Roles Posted (Last 30 Days)
3

Traffic Signals

Monthly Visitors
2.1K
Traffic Source Mix
Search
34.6%
Direct
41.7%
Referral
12.4%
Social
9.4%
Paid
0.9%

Headcount Trend

Current headcount: ~102
TWINOAKS logo

Specialist, eCommerce

TWINOAKS · New York City, NY · On-site