Responsibilities

• Manage and oversee the day-to-day functions (performed by you and the team) for bi-monthly email blasts/sales on our SHOPIFY store: adjust the pricing, copy, and carousel images accordingly + Social Media messaging.
• Oversee team coordinating social media to ensure posts are on brand and calendar + content is all prepared well in advance of deadlines.
• Ensure all product launches and sales (and their associated email blasts/social media messaging) are merchandised and marketed on-brand.
• You are responsible for PROJECT MANAGING the team (in-house creatives & back-end web developers plus outside companies who provide support for SHOPIFY via applications like MAILCHIMP or OKENDO) for the following: launching new products on SHOPIFY, tracking and updating Meta Data for product listings (for GOOGLE SEO), regular sales blasts on MAILCHIMP, and website page graphic/copy updates.
• You are required (and/or will oversee our team) to audit and verify all facets of our E-commerce product data on SHOPIFY, GOOGLE MERCHANT, WALMART, and EBAY including copy, images, descriptions, product detail, collections, tags, pricing, and customer service portal etc.
• If this doesn’t jive with what’s going on with AMAZON, you will need to work with our AMAZON director/team to make sure we’re on brand and maximizing profit.
• Deliver weekly/monthly reports (with the help of junior team) with statistics and analysis to help guide and drive revenue on SHOPIFY and our Social Media Strategy as a brand.
• Conduct ongoing maintenance and self/team education on SHOPIFY back-end applications such as MAILCHIMP and OKENDO.
• Open cases and/or lead team on E-Commerce platforms to resolve issues such as regulatory hurdles, incorrect categorization, broken links or functionality, and counterfeit sellers, etc.
• Advise on SHOPIFY compliance updates and interact with back-end web developers for necessary changes to website.

Requirements

• Bachelor's Degree and 5-7 years of experience working as an E-Commerce Manager. AMAZON, SHOPIFY, and GOOGLE Merchant experience are all a big plus. Candidate should have experience in 2 of the 3 areas.
• Comfortable working at a small, but growing business, where everyone is OK rolling up their sleeves and getting their hands dirty.
• Excited to PROJECT MANAGE new product launches and rebrand our website on SHOPIFY.
• Excellent verbal and written communication skills on the phone and via email.
• Proficient in Microsoft Office (Outlook, Excel, Word, etc.).
• Self-motivated and able to work independently as well as on a team.
• Will be tested live on how to do a product launch on Shopify.
• Use of AI for this role, due to customer and company data protection, will be zero to none. You must be able to complete your tasks without the aid of “Artificial Intelligence” aka ChatGPT, Claude, or whatever the “flavor du jour” might be.

Benefits

• Insurance coverage (starting day one) that includes medical, dental, vision, disability, and life.
• Paid holidays and generous paid time off during Christmas/New Year’s (plus most other holidays that banks/schools observe).
• 401(k) retirement plan with an annual employer contribution.
• In addition, after 2 years with the company, we also offer profit sharing and cash balance pension, which are both company funded.
• Additional opportunities for performance bonuses. If you help us grow sales, we will reward you with a generous discretionary bonus.