Social Media Manager

Responsibilities

• Own Temporal’s day-to-day social media presence across its primary brand channels, including channel priorities, audience strategy, publishing cadence, and growth goals.
• Build and maintain a forward-looking editorial calendar that brings together product launches, Developer Relations programs, creative productions, events, community stories, company moments, and timely industry conversations.
• Run the social production workflow from intake through publication. Turn ideas into clear briefs, establish deadlines and dependencies, coordinate drafts and creative assets, manage reviews and approvals, and keep contributors accountable to the plan.
• Write and publish platform-native posts in Temporal’s voice. Adapt the format, hook, technical depth, and call to action for each audience rather than distributing the same copy everywhere.
• Work closely with Developer Relations to identify useful technical stories, package talks and educational material for social distribution, and turn community questions and conversations into content opportunities.
• Partner with the Creative Producer on social-first videos, recurring series, carousels, launch campaigns, and other original formats. Provide clear briefs informed by channel behavior and performance.
• Develop launch and event plans that cover pre-launch buildup, day-of publishing, partner and employee amplification, community engagement, and post-launch follow-through.
• Participate in developer conversations with judgment and credibility. Monitor replies, mentions, community discussions, and relevant industry news; respond directly when appropriate and route technical questions or sensitive issues to the right people.
• Build repeatable systems for repurposing talks, livestreams, demos, blog posts, documentation, podcasts, events, and community contributions without making the resulting content feel generic or repetitive.
• Use AI and automation to improve content intake, research, drafting, repurposing, technical and editorial quality assurance, scheduling, social listening, and reporting. Document the workflows you build and measure whether they improve speed, consistency, or output.

Requirements

• Experience owning social media for a developer-facing, infrastructure, open-source, enterprise software, or technically sophisticated brand.
• A portfolio of posts, campaigns, and social programs you personally helped create and operate. You can explain the strategy, your contribution, the results, and what you learned.
• Excellent writing and editorial judgment. You can make a technical idea concise and compelling without stripping away what makes it true, useful, or interesting.
• Technical fluency developed through software engineering, Developer Relations, technical marketing, developer content, or comparable hands-on work. You can read technical documentation, understand code and architecture at a useful level, interview engineers, and recognize when a claim needs expert review.
• Familiarity with software infrastructure, distributed systems, developer tools, cloud platforms, APIs, or adjacent technical areas, along with the ability to learn Temporal’s product and community.
• Experience managing a multi-channel editorial calendar and the production workflows behind it. You create clarity around owners, briefs, assets, deadlines, reviews, and approvals.
• The confidence and persistence to keep work moving across a collaborative organization, including following up with busy contributors and surfacing risks before they become missed publishing moments.
• Strong knowledge of the norms, formats, and audience behavior of channels such as X, LinkedIn, YouTube, Reddit, and developer communities.
• Experience using performance data to form hypotheses, run experiments, and change a content or channel strategy.
• Hands-on experience using AI tools in a professional content workflow, with a thoughtful perspective on where automation helps and where human judgment must remain in control.

Preferred

• Professional software engineering experience or experience building technical projects independently.
• Experience creating automations or lightweight internal tools with APIs, agents, workflow platforms, scripts, or no-code systems.
• Familiarity with Temporal, durable execution, distributed systems, microservices, or reliable AI applications.
• Experience working closely with Developer Relations, engineering, product marketing, communications, or open-source community teams.
• Basic video editing, design, motion, or visual-production skills. You do not need to be the studio’s primary producer, but you can make lightweight assets and give useful creative feedback.
• Experience supporting developer events, product launches, livestreams, or real-time social coverage.
• Experience with social publishing, listening, analytics, and project-management platforms.