Social Media Manager

Responsibilities

• The Social Media Manager is the single accountable owner for how Johnson Controls’ senior executives show up on social media, with LinkedIn as the primary platform.
• You will develop executive social strategies, write in each leader’s authentic voice, and manage the planning, review, publishing, engagement and measurement system.
• Working closely with Executive Communications, Investor Relations, Legal, Brand, Talent Acquisition and executive offices, you will turn company priorities and leadership perspectives into credible content while protecting disclosure, legal, security and reputational standards.
• Success means leaders are visible, trusted and consistent, supported by a disciplined operating model that minimizes executive time and delivers measurable impact.
• Executive Social Strategy: Build and maintain social strategies for the CEO, CFO, CHRO and other senior leaders, aligned with company priorities, the enterprise narrative, each leader’s role, audiences and voice.
• Executive Social Strategy: Serve as a trusted adviser to executives and chiefs of staff, providing clear recommendations while maintaining a light, predictable working cadence.
• Executive Voice & Content: Write posts, articles, comments and short-form video scripts in distinct executive voices.
• Executive Voice & Content: Interview leaders to capture authentic perspectives while balancing company promotion with meaningful personal insight.
• Executive Voice & Content: Translate company news, business results, customer milestones and leadership viewpoints into timely, credible and engaging social content.
• Editorial Planning & Publishing: Own a unified editorial calendar across executives, aligned with earnings, major events, customer milestones, corporate news and enterprise priorities.

Requirements

• Bachelor’s degree in communications, journalism, marketing or a related field, or equivalent experience.
• 6+ years of experience in social media, executive communications, corporate communications, journalism or a related field, including experience writing for senior executives.
• Exceptional writing and editing skills, with demonstrated ability to write authentically in different leaders’ voices.
• Please submit a portfolio, PDF samples or links that demonstrate your experience creating social media content and thought leadership for senior executives.
• Working knowledge of disclosure and compliance considerations for public-company executives, including Regulation FD, quiet periods and material nonpublic information.
• Hands-on command of social media management, analytics and listening tools such as Sprout Social, Hootsuite and LinkedIn analytics.
• Ability to handle sensitive information with discretion, exercise sound judgment and operate calmly in fast-moving or high-visibility situations.
• Demonstrated strength in executive partnership, business storytelling, data-informed decision-making, editorial planning and disciplined execution.
• Strong cross-functional collaboration skills and sound disclosure and reputational judgment.

Preferred

• Experience managing social media for a C-suite leader at a large, global public company.
• Background in B2B, industrial, technology or building-technology sectors.
• Experience with issues and crisis communications, LinkedIn thought leadership, employee advocacy and paid amplification.
• Fluency with AI-enabled drafting and workflow tools, supported by strong human review, governance and authenticity safeguards.
• Experience with content creation and design tools, including Adobe Creative Suite applications such as Photoshop, Illustrator and InDesign, or similar platforms.

Benefits

• Competitive salary and bonus opportunity
• Comprehensive benefits package
• Opportunities for professional development and career growth
• Collaborative, high-impact environment with exposure to senior leadership
• Opportunity to shape executive thought leadership and Johnson Controls’ presence on social media