Responsibilities

• Build and execute data-driven social media strategies aligned with business objectives, tracking and reporting on KPIs across all corporate social media channels
• Reinforce brand presence through consistent copywriting, content oversight, and partnership with internal and external stakeholders on campaigns and live event coverage
• Implement and manage social media listening strategies, including community engagement, vendor relationships, and response protocols in collaboration with customer service, brand, and community teams
• Counsel brands, leaders, and employees on social media best practices and provide training to support effective, on-brand social engagement
• Manage relationships with key social media stakeholders through the Center of Excellence, operating within an integrated, collaborative model
• Monitor social media influence measurements and ensure consistency of messaging across networks, aligning social content with broader corporate priorities, marketing programs and product launches
• Stay current on emerging social media trends, platform updates, and content marketing innovations, identifying opportunities for Cambia to engage with new tools and strategies

Requirements

• Degree in communications, marketing, or a related field; 8+ years of digital communications experience with demonstrated leadership experience, or an equivalent combination of education and experience
• Demonstrated subject matter expertise across social networking platforms including LinkedIn, X, YouTube, Facebook, Instagram, Glassdoor, and emerging channels
• Experience with designing social media objectives, strategies and programs to meet business objectives
• Skilled in establishing, tracking and reporting on KPI’s for all social media channels
• Proven social media content development and copywriting skills, with the ability to write in a variety of voices — persuasive, informative, and personal
• Strong project management skills with the ability to evaluate and shift priorities in a fast-paced environment
• Creative thinker with the ability to develop ideas into fully executable plans
• Demonstrated ability to distill complex, technical messages into consumer-friendly language
• Highly skilled in written and verbal communications with excellent interpersonal skills
• Proven ability to work cross-functionally and engage with partners at all levels of a matrixed organization

Preferred

• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired

Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.