Social Media Coordinator

New York, USA (On-site)

$18/hr – $20/hrEntry Level3+ years expFull time

Posted 3 weeks ago

Job Summary

Own and execute the resort’s social media and marketing content strategy, manage guest engagement and reputation across platforms, and collaborate with departments to ensure cohesive messaging.

Develop original content and campaigns to attract customers
Engage with guests and respond to reviews promptly
Coordinate with marketing leadership to align website, social, and programming

Job Description

Responsibilities

Responsible for developing original content and suggest creative ways to attract more customers to social media and our brand.
Assist with promotions and customer service in various marketing functions as needed.
Provides excellent guest service to both internal and external guests.
Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
Attentively respond to all good and bad reviews, comments, visitor posts, and messages in a timely manner (within 15 minutes to within the hour).
Drive customer feedback and content by reaching out to customers for reviews, testimonials, and their experience in the resort.
Update, maintain, and respond to all reviews on third party websites for all outlets of the resort (Goggle Business, Yelp.com, Tripadvisor.com, etc.)
Review analytics weekly and make changes in content posting times and material as needed.
Work with directors of various departments to ensure each area of the property is being represented correctly.
Create daily engaging content, managing, and maintaining all social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.)

Requirements

High School Diploma/GED required.
Associate degree preferred.
3+ years of integrated Marketing program development preferred.
Excellent consulting, writing, editing (photo/video/text), presentation and communication skills.

Salaries

Posted range

$18/hr – $20/hr

Taken straight from the job posting.

Social Media median pay in the United States

$78K/yr

Most pay falls between $65K and $100K. Based on 4,224 salaries.

See all Social Media salaries See more Social Media jobs

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