Social Media & Community Manager

Responsibilities

• Manage daily posts: Schedule and post content across all social media channels
• Develop and execute social media strategies to boost engagement and expand our reach
• Create compelling content that is relevant to our global audience and maintains brand voice. Taking good photos, film / edit videos, and design graphics is a plus.
• Engage with fans and collaborate with content creators to foster a thriving online community
• Stay up to date on current trends to ensure content is fresh, relevant, and impactful (creative individual with lots of ideas, the better)
• Collect daily metrics on all platforms
• Collaborate across various teams to coordinate content creation and ideation
• Monitor sentiment and report on fan engagement, adjusting strategies as needed
• Monitoring key performance indicators (KPIs)—link clicks, likes, and other metrics

Requirements

• Being obsessively online. Proven experience in managing social media platforms and tools: YouTube, TikTok, Instagram, and X accounts. Weverse experience/user is a plus.
• Deep understanding of social media best practices and platform operations, understanding metrics of success (engagement, acquisition, etc)
• Ability to think on your feet to handle real-time situations and adapt strategies promptly.
• Thrives in the dynamic rhythm of the global entertainment space, with a flexible mindset regarding working hours around key releases, time-sensitive projects, live moments, and real-time fan connection.
• Previous working experience in the music or entertainment industry is a strong plus.
• Excellent grammar and copywriting abilities
• Great organizational skills; ability to balance multiple priorities
• Basic editing and design skills (Canva, CapCut), willing to learn
• Ability to conceptualize captivating ideas
• Capacity to work both independently and collaboratively in a team setting.

Preferred

• Are Bilingual, in Korean or Japanese
• Are familiar with Photoshop or Adobe Premiere
• Have video & photography experience

Benefits

• Competitive compensation package for all full-time employees. We maintain salary brackets for all career tracks to ensure equitable salaries across the company.
• Medical, dental, and vision insurance
• Company 401(k) match up to 5%
• Flexible paid time off
• FSA
• Life insurance
• Wellhub membership that gives you access to gyms and fitness studios
• Excellent parental leave policies