Social Media and Communications Specialist

Responsibilities

• Develop and maintain a multi-platform social media strategy and content calendar aligned with organizational goals.
• Manage day-to-day activity across all social platforms, writing captions that match our brand voice and keeping the visual brand standard.
• Respond to player comments and messages quickly, professionally, and on brand.
• Create and edit content for YouTube, Facebook, Instagram, and other platforms, including polished short and long form video.
• Host Facebook Live sessions on camera, and handle run-of-show, guest coordination, and comment moderation off camera.
• Build community through social trends, campaign content, winner promotion, and social contests, always brainstorming fresh ideas.
• Run boosted posts and targeted social ad campaigns, from setup through reporting.
• Watch for potential customer service issues or PR risks and alert the right teams.
• Analyze dashboards to make sure KPIs are being met.
• Greet winners, gather their information and photos for social media, press releases, and the website, and publish winner features online.

Requirements

• Broad experience across major social media platforms and a strong grasp of digital best practices
• Write, speak, and edit clearly and professionally for different audiences
• Proficient in Microsoft Office and familiar with social media management and scheduling platforms
• Experience with graphic design and video editing tools
• Are comfortable working in a public-facing capacity and at occasional off-site events, including some evenings and weekends
• Collaborate well across marketing, sales, and leadership

Preferred

• Bachelor's degree in communications or a related field (preferred)
• Experience in public-facing roles, event support, or customer engagement (preferred)
• Have a bachelor's degree in communications or a related field (preferred)

Benefits

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
• Competitive pay: $25.00/hour.