Responsibilities

• Build and execute marketing campaigns and communications across channels, following established processes and quality standards.
• Build target audiences and segments using query tools and available data.
• Support the day-to-day operation of the team's marketing platforms, including Salesforce Marketing Cloud, working alongside the data analytics team.
• Run recurring daily, weekly, and monthly processes accurately and on schedule; monitor for exceptions and escalate appropriately.
• Assist with campaign and service reporting, compiling data from multiple sources into clear, accurate outputs.
• Provide quality control on work prior to delivery, with a critical eye for accuracy and detail.
• Support client-facing work as needed, including content updates, audience building, and responding to service requests.
• Maintain accurate documentation of processes, recurring tasks, and platform configurations.
• Participate in cross-training to provide backup across the team's recurring services and technical functions.
• Contribute ideas to improve and streamline existing processes.

Requirements

• Analytical, organized, and tech-savvy, with the ability to learn new systems quickly and execute with accuracy
• Self-starter who can be trusted to own recurring work, troubleshoot methodically, and make sound decisions without close supervision
• Marketing experience is a plus, but it is not required
• Able to grow into more complex work over time and develop toward client-facing project and account management

Preferred

• Marketing experience
• Potential to grow toward client-facing project and account management