Responsibilities

• Own the end-to-end lifecycle of A/B test requests — from intake and prioritization through launch coordination and results documentation.
• Manage the test backlog using a structured prioritization framework (e.g. PIE scoring) and ensure tests move through the pipeline on schedule.
• Partner with Data Scientists, Creatives, and Developers to align on test populations, KPIs, runtime requirements, and launch readiness.
• Serve as the connective tissue across workstreams to eliminate blockers and keep projects on track.
• Run weekly stakeholder syncs, produce clear status reports, and maintain program dashboards that give client leadership real-time visibility into test velocity, backlog health, and results.
• Manage escalation pathways for risks and blockers. Ensure the right people have the right information at the right time — from pod leads to senior stakeholder leadership.
• Maintain living program documentation including sprint plans, intake forms, roadmaps, decision logs, and retrospective outputs.
• Build and continuously improve operational systems that allow the program to scale toward 150+ tests annually.
• Partner with Data Scientists and the broader Optimization team on process improvements, tooling enhancements, and knowledge management initiatives to increase program maturity over time.

Requirements

• Bachelor's degree in Business, Operations, Marketing, Communications, or a related field.
• PMP, CSM, or equivalent project management certification desirable.
• Minimum 8–12 years of relevant program or project management experience.
• Strong command of project and program management methodologies (Agile, Scrum, or similar sprint-based frameworks).
• Experience with project tracking and workflow tools such as Jira, Confluence, Asana, or equivalents.
• Excellent stakeholder communication skills with the ability to run effective syncs, produce clear status reports, and escalate risks proactively.
• Ability to manage multiple workstreams simultaneously across different stages of development without losing detail.
• Strong documentation instincts — able to produce intake forms, PRDs, decision logs, retrospectives, and living roadmaps.
• Comfortable operating autonomously in an ambiguous environment with senior visibility.
• Team player who enjoys collaborating across disciplines — data science, creative, engineering, and marketing.

Preferred

• Experience in a digital marketing or A/B testing environment.
• Familiarity with experimentation platforms such as Adobe Target or Optimizely.
• Experience working with or alongside data science and analytics teams.
• Prior agency or vendor-side experience supporting a large enterprise client.

Benefits

• health, dental, vision, life insurance, and disability plans
• eligible to participate in the Company 401(k) Plan after 30 days of employment
• 11 paid holidays
• 12 weeks of Parental Leave
• free time PTO policy, allowing you the time needed for either sick time or vacation