Senior Manager, PR & Communications

Responsibilities

• Own the Story. Shape the Narrative.
• Develop and execute compelling external narratives that support Fetch’s broader communications strategy, highlighting the intersection of consumer engagement, technology, AI, and commerce.
• Find the big ideas and unexpected angles that elevate Fetch beyond the traditional rewards and loyalty conversation.
• Identify and execute high-impact media and thought leadership opportunities that elevate Fetch and its leaders in relevant conversations about consumer engagement, technology, and media.
• Bring and build relationships with influential journalists, editors and producers across consumer, technology, business and retail media.
• Move quickly to capitalize on breaking news, emerging trends, cultural moments, and industry conversations.
• Own the planning, execution, and measurement of priority earned media initiatives, establishing clear objectives, evaluating coverage quality and audience reach, and using performance insights to refine communications approaches and improve results.
• Lead the development and execution of PR initiatives that showcase Fetch’s technology and innovation, partnering with Product, Engineering, Data, and executive stakeholders to translate key developments into compelling external stories.
• Translate developments in AI, personalization and consumer intelligence into compelling, accessible narratives.
• Develop and execute thought leadership initiatives that highlight Fetch’s innovation in consumer engagement and commerce, securing opportunities that strengthen brand credibility and industry visibility.

Requirements

• 8+ years of experience in public relations or communications, ideally with a high-growth consumer technology company, disruptive brand, or agency representing ambitious technology businesses.
• A track record of landing meaningful earned media. You’ve secured coverage that made a difference, and you can explain the strategy and creativity behind it.
• An instinct for the intersection of technology, business, and culture. You’re genuinely curious about AI, consumer behavior, commerce, media, and the technologies changing how people and brands interact.
• Strong relationships and credibility with consumer journalists. You know how newsrooms work, understand what reporters need, and have earned the trust of people who shape the conversation.
• The ability to make complex ideas simple and compelling. You can sit down with an engineer, product leader, or data scientist and walk away with a story that belongs in a major publication.
• A proactive, entrepreneurial mindset. You don’t need someone to hand you a story. You go find it, build it, and make it happen.
• Exceptional writing skills. You know how to craft a headline, sharpen a pitch, develop a narrative, and make every word count.
• Comfort with speed, ambiguity, and ambition. You thrive in environments where things move quickly, priorities evolve, and the best ideas can come from anywhere.
• Strong strategic instincts and the confidence to use them. You’re willing to challenge an idea, offer a better one, and push for work that makes a real impact.

Benefits

• Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
• 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
• Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
• Continuing Education: Fetch provides ten thousand per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
• Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
• Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
• Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)