Responsibilities

• Leading the design and delivery of marketing transformation engagements, with accountability for specific workstreams or standalone projects
• Designing and implementing marketing operating models, including organization structure, governance, processes, and ways of working
• Developing data‑driven marketing strategies spanning segmentation, targeting, personalization, and lifecycle engagement
• Translating client challenges into structured problem statements, transformation roadmaps, and actionable recommendations
• Supporting MarTech strategy and enablement (e.g., Salesforce, Adobe)
• Defining and operationalizing AI‑enabled marketing use cases in collaboration with data and technology teams
• Managing senior client relationships (Director to VP level) and building trust through delivery excellence
• Leading cross‑functional teams to deliver strategy, data, technology, and execution solutions
• Supporting proposals, RFP responses, and client presentations
• Identifying and shaping account expansion opportunities to support long‑term growth

Requirements

• ~8–12 years of relevant experience in consulting, digital services, or industry roles
• Experience in marketing strategy, marketing transformation, or customer engagement—ideally within a consulting environment
• Proven ability to lead workstreams and deliver engagements independently, end‑to‑end
• Strong expertise in marketing operating model design and implementation
• Understanding of modern marketing ecosystems, including:
• MarTech platforms (e.g., Salesforce, Adobe)
• Customer data, segmentation, and personalization
• Omnichannel engagement and campaign execution
• Experience working across strategy, data, and technology teams
• Strong consulting skillset, including structured problem solving, executive communication, and stakeholder management

Preferred

• Hands-on experience with AI-enabled marketing use cases (e.g., personalization, content, decisioning, agentic solutions)
• Familiarity with agile marketing practices and innovation frameworks
• Additional consulting or advisory experience

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility
• Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws.