Senior Manager, Marketing Operations

Responsibilities

• Lead operational planning and execution for healthcare professional engagement programs, including speaker programs, consulting activities, advisory boards, patient engagement initiatives, congresses, and sponsorships.
• Drive cross-functional collaboration with commercial, medical, legal, compliance, finance, procurement, and external partners to support business objectives.
• Oversee vendor governance and performance to help ensure effective delivery of operational services and programs.
• Support launch readiness initiatives by coordinating operational activities that enable successful commercial execution.
• Strengthen governance and compliance practices through consistent processes, risk management, and audit-ready operations.
• Advance process improvement efforts to increase efficiency, standardization, and operational excellence across programs.
• Develop and monitor performance insights through analytics, key performance indicators, and reporting that support business decisions.

Requirements

• Bachelor’s degree and at least 7 years of experience in pharmaceutical or biotechnology commercial operations or a related field.
• Experience supporting healthcare professional engagement programs, including speaker programs, consulting engagements, or advisory board activities.
• Advanced project and portfolio management skills, including planning, prioritization, risk management, governance, resource management, and execution of complex commercial initiatives.
• Proven ability to navigate complex organizational structures and influence stakeholders across matrixed functions to drive alignment, decision-making, and operational outcomes.
• Demonstrated expertise in Agile methodologies, Scrum practices, backlog management, sprint planning, and continuous improvement frameworks.
• Experience managing operational programs, coordinating cross-functional stakeholders, and driving execution across multiple priorities.
• Experience with vendor management, budget oversight, and operational planning.
• Proficiency with business and reporting tools such as Microsoft 365, Smartsheet, Power BI, and Power Automate.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to influence and collaborate effectively across diverse functions and organizational levels.