Senior Manager, E-Commerce & Retention

USA (Remote)

$120K/yr – $150K/yrSenior Level6+ years expFull time

Posted 2 days ago

Job Summary

Own the SEEQ DTC P&L and lifecycle marketing programs, leading subscription growth, site experience, and conversion optimization across merchandising, lifecycle, and channel profitability.

  • Own revenue, spend, and contribution margins for the DTC site and forecast with Finance
  • Lead subscription growth, retention, and renewal initiatives with lifecycle marketing
  • Own site experience, CRO, merchandising, and promotion planning to maximize profitability

Job Description

Responsibilities

  • E-Commerce P&L Ownership
  • Own revenue, spend, and contribution margin for the SEEQ DTC website and build the monthly forecast alongside Finance.
  • Manage the channel to a profitability threshold and know return on ad spend required to achieve both topline revenue and bottom line goals.
  • Own the DTC promotional calendar within company pricing and promotional guardrails, protecting the full-price anchor and preventing cross-channel price conflict.
  • Own storefront merchandising: collections page architecture, product page content, bundles, cross-sell opportunities, and offer placement.
  • Partner with Operations and third-party logistics partner on fulfillment cost per unit, shipping offers, package protection, and delivery experience.
  • Own DTC launch execution for new items and renovations against the company launch checklist, including inventory location assignment and pre-launch quality assurance.
  • Subscription Growth & Retention
  • Own active subscribers, net subscription flow, churn rates by month, and new-to-cancel ratios as primary scorecard.
  • Rebuild the subscriber acquisition path: first-order offer, starter bundles, dedicated subscription landing pages, and the opt-in experience at checkout.

Requirements

  • 6-10 years in E-commerce, DTC growth, or retention marketing, with at least 2 years owning a channel P&L
  • CPG, food, beverage, or supplement experience strongly preferred
  • Demonstrated subscription program experience – you have run a subscriber base through a period when it was shrinking and returned it to growth
  • Hands-on platform fluency: Shopify, subscription platforms (Recharge, Skio, Stay, or comparable), Klaviyo, Postscript, GA, TripleWhale, Okendo, PostPilot, PaperRun, etc.
  • A track record of inspiring and coaching agency partners to perform and outdeliver
  • Comfort with a profitability mandate
  • Amazon literacy to steer agency counterpart: Seller Central, Subscribe & Save, advertising fee economics, promotional levers, reviews, A+ content, and inventory
  • Numerical honesty to know your business well and have the ability to tell leadership when a plan is not working with a proposed solution
  • Exceptional project management rigor: you can build a timeline, run a meeting that ends in decisions, and drive accountability internally and externally
  • Comfort using AI tools (Claude, ChatGPT, etc.) to accelerate analysis, reporting, and marketing operations

Preferred

  • Experience at a brand that crossed over from e-commerce-led to retail-led
  • Real understanding of how owned channels support retail rather than compete with it
  • A conversion rate optimization playbook that you directly created and owned
  • Experience standing up a loyalty or referral program end to end
  • Experience winding down or restructuring a marketplace channel
  • A personal desire to work in active nutrition, wellness, or at an emerging brand

Benefits

  • Fully remote team based in the U.S.
  • Unlimited PTO policy
  • 15 annual paid company holidays
  • 4 quarterly company-wide paid days off
  • Monthly stipend for home office and health & wellness reimbursement
SEEQ logo

SEEQ

A protein powder that tastes like a sports drink! Each serving is packed with 22g of protein and is only 100 calories of refreshing, juicy protein. This protein is gluten free, soy free, caffeine free, and contains 0g lactose, and 0g sugar.

Founded in 2021
Minneapolis, Minnesota, USA
13 employees (7 in marketing)

Salaries

Posted range

$120K/yr – $150K/yr

Taken straight from the job posting.

See all SEEQ salaries

Marketing Team

Marketing Team Size
6 (46% of company)
Median Career Experience
10 years
Median Tenure
2.7 years
Marketing Roles Posted (Last 30 Days)
2

Traffic Signals

Monthly Visitors
85.1K
Monthly Google Ads Budget
$633
Traffic Source Mix
Search
53.6%
Direct
39.6%
Referral
3.4%
Social
2.5%
Paid
0.8%

Headcount Trend

Current headcount: ~13