Senior Manager, Content Production and Insights

Responsibilities

• Lead end-to-end production planning and delivery across written, visual, audio and multimedia content programs.
• Translate strategic content priorities into actionable production plans, timelines, and resource requirements.
• Manage, coach, and develop direct reports, establishing clear priorities, expectations, and accountability.
• Orchestrate internal contributors, freelancers, agencies, and production partners to deliver high-quality content efficiently and on schedule.
• Identify and implement process improvements, AI-enabled workflows, and automation that increase productivity and scalability.
• Own content performance reporting, dashboards, and KPIs that provide visibility into content effectiveness and business impact.
• Analyze content, campaign, and audience performance to identify trends and translate insights into actionable recommendations.
• Partner with Content Strategy leadership to create a continuous feedback loop between performance insights, strategic priorities, and future content investment.
• Manage external production resources and support budget planning to optimize the mix of internal and external capabilities.
• Collaborate closely with Product Marketing, Global Campaigns, Demand Generation, Brand, PR/Comms, and other partners to support integrated GTM execution.

Requirements

• 8+ years of experience in content marketing, content production, editorial operations, integrated marketing, or a related discipline.
• Demonstrated people management experience with a track record of coaching and developing talent.
• Experience managing complex, multi-format content production; enterprise SaaS or technology experience strongly preferred.
• Strong knowledge of editorial processes, production management, resource planning, and content operations.
• Experience managing agencies, freelancers, vendors, and cross-functional contributors.
• Demonstrated ability to use analytics and performance data to inform content decisions and optimization.
• Familiarity with content analytics, work management platforms, and AI-enabled content tools.
• Excellent organizational, communication, problem-solving, and stakeholder management skills.
• Ability to manage multiple priorities and influence effectively within a fast-paced, highly matrixed global organization.

Benefits

• Medical, Dental, and Vision Insurance.
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments
• Click here to view a summary overview of our Benefits.