Senior Integrated Account Manager

Responsibilities

• Own the client relationship day to day:
• - Serve as the primary day-to-day contact for the client, building trust with stakeholders from brand and marketing leads to cross-functional partners.
• - Run recurring client meetings: set agendas, drive decisions, capture actions, and follow through.
• - Carry the account's institutional knowledge: past campaigns, what's worked, what hasn't, and why.
• - Prep channel teams before they present. Know what each client stakeholder cares about, and make sure every presentation lands on their priorities.
• - Read the room. Spot risks, shifting priorities, and growth opportunities early, and bring a plan to account leadership.
• Connect the dots across channels:
• - Keep PR, affiliate, influencer, AEO/SEO, and paid media aligned to one plan, one calendar, and one set of business goals.
• - Own integrated account results: turn channel data into a single story (what happened, why it matters, and what we do next), then drive optimizations and pivots with channel leads.
• - Co-lead quarterly business reviews (QBRs) and monthly reporting with [account lead / title], owning the narrative and recommendations.

Requirements

• 5-7 years of agency experience in account management or client service, with at least 2–3 years leading integrated, multi-channel accounts.
• Working fluency in at least three of PR, influencer, affiliate, SEO/AEO, and paid media, and a fast learner on the rest.
• A track record of owning senior client relationships and being the trusted voice in the room.
• Strong analytical chops: you can read channel reports, find the signal, and turn it into a clear story and recommendation.
• Experience building workflows, shared calendars, and QA processes that keep multiple teams in sync.
• Clear, plain-spoken writing and presenting, with a track record of building QBRs, monthly reports, and recommendations, and running decision-focused client meetings.
• A sharp eye for detail and a real sense of ownership over quality.
• Solid grasp of agency financials: scope, SOWs, hours, budgets, and margin. Confidence to push back with a point of view, including on scope and budget, paired with the humility to listen and adjust.
• Confidence to push back with a point of view, paired with the humility to listen and adjust.
• Proven ability to lead and influence cross-functional teams without direct authority, and to hold peers to standards and timelines.

Preferred

• Bonus points: Experience with outdoor, active lifestyle, wellness, or travel brands, or you live these categories yourself, so you can quickly get to know a client’s category, competitors, and customers.
• Hands-on familiarity with affiliate platforms (Impact, AvantLink, ShareASale), influencer tools, or SEO/AI search tools.
• Experience growing an account's scope through organic upsell.

Benefits

• Benefits: Health, Dental, Vision, 401k match
• Perks: Flex time, powder days, wellness incentives, work from home/remote work options, team hikes, campouts, river floats, and more.