Integrated Account Management Supervisor

Responsibilities

• Lead the strategic relationship with a high-profile medical technology client, guiding integrated marketing communications strategy and creative work from brief through execution.
• Apply healthcare and MedTech category expertise to client challenges, including marketing to patient and healthcare professional (HCP) audiences within regulatory and compliance requirements.
• Partner with client medical, legal and regulatory (MLR) review teams to keep work compliant, on schedule and on strategy.
• Drive progress against client growth goals and identify opportunities for new revenue streams.
• Act as a trusted advisor, providing counsel to client leadership on strategic challenges.
• Develop and lead annual client planning, focused on organic growth.
• Build and maintain strong, consultative relationships with senior-level client contacts.
• Lead the development, sell-in and implementation of agency compensation agreements, including scope and fee negotiations and informed, value-based pricing.
• Ensure the delivery of demonstrable value to the client through the agency's work, partnership and multiple service offerings.
• Lead cross-collaborative teams across web and app, social and traditional channels (TV, print, radio).

Requirements

• Healthcare or MedTech experience (required): Demonstrated experience leading healthcare, medical technology or medical device clients, including working knowledge of regulated marketing and MLR review processes.
• 8 to 12 years of proven experience, primarily in integrated advertising agency roles.
• Minimum of five years of leadership experience, cultivating and developing high-performing account management teams.
• Demonstrated ability to forge strong relationships with clients and colleagues.
• In-depth understanding of agency processes and capabilities, with the ability to inform new ways of working.
• Strategic thinker with the analytical acumen to solve marketing challenges.
• Effective communication and presentation skills, including experience influencing senior client marketing leaders.
• Proven success conceiving, leading and executing marketing communications and advertising projects and campaigns.
• Passion for creative marketing communications, with a track record of delivering exceptional work.
• Bachelor's degree or equivalent professional experience. Equivalent professional experience is fully accepted. What matters most is demonstrated depth, judgment and growth, not the specific path that produced it.

Preferred

• Experience marketing to both patient/consumer and HCP audiences.
• Experience in direct-to-consumer (DTC) healthcare, connected health or wearable medical devices.
• Experience with chronic condition management categories.
• Experience supporting agency new business in the healthcare or MedTech category.
• Experience working in an advertising or marketing agency environment.

Benefits

• Time Off: A flexible time-off policy, with most employees taking approximately four to six weeks annually.
• Family Support: Twelve weeks of fully paid parental leave.
• Health and Wellness: Medical, dental and vision coverage, plus telemedicine, behavioral health resources.
• Lifestyle Support: Wellness and creative stipends, phone plan support and partner discounts.
• Financial Benefits: A 401(k) with company contributions, student loan repayment support and college savings options.