Senior Director, Industry Strategy (Creative Effectiveness)

East Hampton, NY (Remote)

$180K/yr – $200K/yrSenior Level10+ years expFull time

Posted 2 hrs ago

Job Summary

Own the advertising effectiveness and creative development agenda, acting as a senior industry expert and trusted advisor who translates customer realities into actionable product and GTM guidance while shaping external thought leadership and collaborations across Product, Research Science and Commercialisation.

  • Lead advertising research and competitive intelligence to inform strategy.
  • Speak at conferences and create external thought leadership.
  • Align product direction with marketer and agency workflows.

Job Description

Responsibilities

  • Serve as an industry expert
  • Bring strong expertise in advertising, marketing strategy, creative development, campaign planning and advertising programmes, with an understanding of how brands and agencies develop effective advertising
  • Act as a senior subject matter expert on creative development, advertising effectiveness, campaign performance and the role of data and technology in informing creative decisions
  • Understand how large enterprise organisations operate, including process, politics, agency dynamics, decision-making, budget pressures, stakeholder complexity, and media and creative timelines
  • Stay ahead of emerging trends in advertising effectiveness, AI-generated creative, synthetic respondents, creative volume, digital and social testing, predictive models, and connected learning systems
  • Function as a trusted internal advisor across the organisation
  • Clarify where Zappi’s advertising solutions fit within the creative development lifecycle, from early creative exploration through evaluation, optimisation and campaign learning
  • Own the competitive intelligence programme for advertising research and creative effectiveness, translating market, competitor, customer, and industry shifts into internal guidance and external-facing content
  • Develop a visible external voice in the advertising effectiveness and creative development space
  • Create thought leadership on the future of advertising research, better creative decision-making at scale, AI in creative development, synthetic methods in ad testing, and connected creative learning

Requirements

  • 10+ years of experience in advertising, marketing, creative development, brand strategy, campaign strategy or advertising effectiveness, ideally gained within an agency, advertising platform, ad tech business or in-house brand or marketing team
  • A strong understanding of how advertising is developed and how creative development and advertising programmes support broader marketing objectives
  • Experience working with brands, agencies, advertising platforms or marketing teams, with an understanding of their priorities, workflows and challenges
  • An understanding of how data, consumer insights and technology can be leveraged to inform creative development and improve advertising decisions, without being primarily focused on research methodology or data analytics
  • Experience working with enterprise brands and senior stakeholders across Marketing, Brand, Media, Creative, Commercial, Strategy or Insights teams
  • Strong understanding of how enterprise teams make advertising decisions, manage creative risk, and connect consumer insight to campaign performance
  • Ability to translate complex advertising concepts and capabilities into clear commercial narratives, sales guidance, executive-level storytelling, and customer-facing POVs
  • Experience supporting strategic sales, enterprise customer conversations, thought leadership, or consultative growth motions
  • Exceptional communication, presentation, and storytelling skills, with comfort representing a company externally as a senior industry expert
  • We are particularly interested in candidates with backgrounds in advertising and marketing, rather than those whose experience has been predominantly focused on consumer insights or research methodology

Preferred

  • Creative, advertising or media agencies, with experience in advertising strategy, creative development, campaign planning or effectiveness
  • Advertising and media platforms, such as TikTok or YouTube, with experience understanding advertiser needs and how platforms support advertising development and performance
  • In-house brand, marketing, media or creative teams at major advertisers
  • Ad tech or marketing technology businesses, particularly where the role involves helping brands or agencies leverage technology to improve advertising
  • Advertising research, market research or creative effectiveness businesses, where the candidate also brings a strong practical understanding of advertising, marketing and creative development

Benefits

  • Three company-paid mental health days of rest per year (pre-scheduled)
  • Generous PTO policy - Minimum of 20 days of paid time off per year, plus national holidays
  • Leave over 30 days requires manager and People team approval
  • Private medical healthcare cover
  • Group risk, life & disability contributions
  • Flexible working arrangements, including remote
  • Thoughtfully designed offices to support both individual work and collaboration
  • Wellbeing benefits such as free yoga and access to trained therapists / counsellors
  • Enhanced parental leave policies
  • Free lunch in the office Tuesday-Thursday
Zappi logo

Zappi

4.3 Glassdoor

Zappi is a leading consumer insights platform that helps brands win with consumers. Through AI-powered software that delivers connected insights, Zappi enables teams to make faster, smarter, consumer-driven decisions by leveraging real-time, continuous feedback.Trusted by more than 350 brands worldwide, Zappi helps create successful products, develop impactful ads, and build winning brands by keeping the voice of the consumer at the heart of every decision. Named the Best Marketing Insights Platform by the MarTech Breakthrough Awards in both 2023 and 2024, recognized by Business Insider as one of the hottest martech companies, and winner of the MRS Best Technology Innovation Award 2025, Zappi is redefining how modern teams use insights to drive growth.As a certified B-Corp, Zappi is committed to net-zero emissions, fostering an equitable workplace, and using technology to benefit the communities the company serves. With more than 300 employees across 13+ countries and offices in Boston, London, and Cape Town, Zappi’s culture has been celebrated by Fast Company, Comparably, Quirks, Great Place to Work, and more.To learn more about Zappi, visit https://www.zappi.io/web, and to join our team, visit https://www.zappi.io/web/careers/.**Please note: For your safety, apply only through Zappi’s official careers page. Any job postings outside this portal may not be legitimate. If you come across suspicious activity, please report it to both Zappi and the recruitment site to safeguard your information.

Founded in 2013
Boston, Massachusetts, USA
313 employees (27 in marketing)
85% recommend to a friend
100% CEO approval

Salaries

Posted range

$180K/yr – $200K/yr

Taken straight from the job posting.

Creative median pay in the United States

$109K/yr

Most pay falls between $83K and $155K. Based on 2,570 salaries.

See all Zappi salaries

Marketing Team

Marketing Team Size
19 (6% of company)
Median Tenure
2.8 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$193.8M
Last Raise
$171.1M
Private Equity, 3 years ago

Funding History

  • Dec 2022
    Private Equity • $171.1M
  • Feb 2019
    Series Unknown • $8M
  • Mar 2018
    Non Equity Assistance

Traffic Signals

Monthly Visitors
718.1K
Monthly Google Ads Budget
$48.5K
Traffic Source Mix
Search
22.6%
Direct
55.6%
Referral
8.3%
Social
10.2%
Paid
2.9%

Headcount Trend

Current headcount: ~315