Senior Director, Content Studio and Digital Operations

Responsibilities

• Strategic Planning & Vision
• Define and execute the Content Studio vision, including constructing the core business case, leading tech-enabled roadmap planning, and managing strategic resource allocation.
• Build an integrated operational system for content studio support of personalized campaign delivery spanning planning, creative development, review, distribution, and performance measurement.
• Shape core strategic pillars, encompassing creative studio services, campaign coordination, asset management, and promotional and medical review operations.
• Lead sourcing strategies (build/buy/partner) to enhance internal self-sufficiency, optimize partner agency ecosystems, and systematically repatriate core creative capabilities while maintaining operational continuity.
• Align studio operational models with brand strategies, ensuring content delivery supports top commercial and medical business priorities.
• Champion adoption of technology through the entire content value chain operations to create a state of the art industry leading studio
• Execution, Operational Excellence and Process Optimization:
• Direct end-to-end content supply chain operations covering Campaign Planning, Creation, Assembly, Medical/Legal/Regulatory Review (PRC/MLR), and Omnichannel Distribution.
• Partner closely with internal commercial, medical, and vendor stakeholders (including Agencies of Record) to ensure seamless operational handoffs.

Requirements

• You have a Bachelors degree (in Creative/Graphic Design or similar)
• You have 10+ years of progressive experience in Content Operations, Marketing Operations, or Digital Production.
• You have 5+ years in a people leadership role, preferably within the Pharmaceutical/Biotech industry or a highly regulated sector. Proven track record of cross functional collaboration and adapting strategy to meet business needs
• Proven track record building, scaling, and leading an in-house creative content studio or agency-side production operation.
• Transformational Leadership: Demonstrated expertise leading large-scale operating model transformations (e.g., agency repatriation, hybrid studio operations, global capability hub setup).
• Financial Acumen: Demonstrated success managing large operational budgets ($10M+) and driving vendor consolidation strategies.
• Technical Expertise:
• Deep proficiency in Digital Asset Management (Adobe DAM, Veeva Vault), Work Management (Adobe Workfront), and Marketing Automation.
• Experience operationalizing Generative/Agentic AI solutions in a corporate environment is highly desirable.
• Core Competencies:

Benefits

• Relocation benefits are available on this posting
• A discretionary annual bonus may be available based on individual and Company performance.
• This position also qualifies for the benefits detailed at the link provided below.