Senior Director, Account Management

Responsibilities

• The Senior Director, Account Management, Influencer is a centralized role that will be tasked with driving Influencer strategy and client management within OM’s dedicated managed service product, Creo.
• The core responsibility of the role is leading a group of Account Management professionals, shepherding client/agency client communications, presenting campaign strategy and serving as a core point of contact throughout a partnership lifecycle.
• The role will serve all OM agencies across the organization, working in symphony with clients and IATs on the execution and amplification of Creator campaigns.
• Account Management: Assist in leading communication for OM, OMC, and Creo clients, including proposal development, commercial agreements, and client communication from initial briefing to completion
• Communicate influencer marketing within the digital/paid media ecosystem and aid in the operationalization of service offerings and subsequent value positioning tied to the media environment
• Lead client communication across influencer campaign lifecycle from identification to campaign reporting, and possess strong communicative abilities to relay the respective stages to clients
• Articulate workback schedules and coordinate internal and external deliverables to keep timelines on track
• Develop and maintain relationships with key clients, serving as the primary point of contact for mid-level client contacts
• Practice Excellence: Maintain a constant pulse on the influencer landscape education via thought leadership communication, staying atop of shifts in the industry and emerging trends and be able to communicate the impact to client business
• Work in partnership with OM COE platform teams and channel stakeholders to implement best practices across functions including but not limited to asset development, media amplification, commerce, and measurement

Requirements

• Bachelor’s degree (Marketing/Advertising/Communications preferred)
• 10+ years of experience within Influencer and preferably media environments
• Hands on experience managing Influencer campaigns and client management with blue-chip companies
• Experience managing teams