Senior Communications Manager

Responsibilities

• Own proactive and reactive PR for a portfolio of Microsoft experiences from product news and launches to rollouts, retirements and other customer-impacting changes.
• Serve as a core member of the Copilot & Experiences News team, supporting priority Copilot news moments, launches and major events.
• Flex across the team to jump in where the business needs it most, taking on emerging priorities and new product areas as they arise.
• Partner closely with product, engineering, marketing, legal and issues management teams to get to the facts quickly and shape clear, credible messaging.
• Support senior leaders with media prep, executive messaging, and high-profile speaking opportunities.
• Create and maintain compelling content, including announcements, FAQs, reactive statements and briefing materials.
• Help protect the Microsoft brand by identifying and mitigating reputation risk on an ongoing basis, flagging potential issues early.
• Collaborate with the broader communications team at Microsoft to support cross-company events and news beats.
• Embody our Culture and Values

Requirements

• Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 4+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience
• 4+ years experience in product, technology or corporate communications, spanning both proactive news and reactive issues management
• Writing, storytelling, and media relations skills.
• Ability to manage complex, multi-stakeholder projects in a fast-paced environment.
• Comfort with ambiguity and ability to pivot quickly based on business priorities

Preferred

• Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 8+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience.
• 4+ years experience in product, technology or corporate communications, spanning both proactive news and reactive issues management
• Writing, storytelling, and media relations skills.
• Ability to manage complex, multi-stakeholder projects in a fast-paced environment.
• Comfort with ambiguity and ability to pivot quickly based on business priorities