Senior Associate, Marketing Operations

Responsibilities

• Own campaign operations end-to-end, including campaign enrollment, list processing, tracking setup, and CRM data hygiene, ensuring every campaign is accurately tracked and attribution is preserved
• Own the marketing ops request queue, triaging and delivering requests within SLA and escalating only what requires systems-level judgment
• Use AI tools and automation to convert repetitive campaign ops and request work into hands-free, monitored processes, measured by declining manual effort per campaign
• Deliver marketing reporting and analysis, maintaining and automating the reporting library (recurring refreshes and event, webinar, and email performance reports) and executing one-off data pulls and analyses as needs arise
• Own day-to-day lead routing operations, monitoring flow health, resolving routing exceptions, and maintaining speed-to-lead as routing logic and data sources evolve

Requirements

• 1–3 years of experience in marketing operations, revenue operations, or a related operational role, preferably at a B2B organization
• Hands-on HubSpot experience (workflows, forms, segmentation); Salesforce familiarity is a strong plus
• An automation-first mindset: you’re comfortable with detail-oriented execution, and you’re routinely asking how a process could be made repeatable or hands-free
• Fluency with AI tools (e.g., Claude) applied to real workflows, or strong motivation to build it fast
• Data comfort: confident building reports and working in spreadsheets; SQL or Python exposure is a plus
• A self-starter mindset toward understanding, documenting, and navigating new systems

Preferred

• Salesforce familiarity is a strong plus
• SQL or Python exposure is a plus

Benefits

• flexible PTO
• Medical/Dental/Vision plan options
• 401(k) with company match
• flexible spending accounts
• Teladoc Health and more