Senior Account Supervisor, Technology

Responsibilities

• Provide top-tier client service, building trust and unlocking growth opportunities
• Help lead operational and financial performance of account teams, delivering quality work and effective processes and ensuring that client requests are handled in a timely and strategic fashion.
• Drive communications plans and launch strategies, including events
• Oversee the development of product messaging and executive talking points for launches
• Liaise with colleagues across specialties and disciplines to successfully complete integrated projects
• Research trends to proactively counsel clients on their messaging and thought leadership
• Demonstrate very advanced writing skills and supervise writing of others
• Lead junior staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable, conducting reviews, and overseeing their professional development
• Understanding of and ability to help operationalize the use of AI across the team
• Lead new business development, RFP responses, and client acquisitions

Requirements

• A bachelor’s degree in a relevant field (public relations, communications, English, journalism, advertising, business) or equivalent work experience
• At least five years’ experience in communications or public relations, preferably in an agency setting
• Able to work a hybrid schedule (3x a week) in our Austin or Dallas office
• Willingness to travel

Preferred

• At least five years of experience working in the corporate communications space, preferably with technology clients with experience in AI-focused comms
• Have relationships with tech, business, and local media
• Excellent storytelling skills, and ability to provide sound, level-appropriate media counsel with all levels of client contacts
• Have a deep understanding of product and business-focused launch strategies and a track record of telling both product and business innovation stories
• Have managed the budgets and team on sizable pieces of business to achieve client goals
• Have written strategic media plans and a variety of media materials with limited oversight
• Proven account management and team leadership skills
• Solutions-oriented and collaborative mindset

Benefits

• DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.
• Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.