Senior Account Supervisor, Brand

Responsibilities

• Client Leadership & Program Management: Serve as a trusted day-to-day client contact, managing communications programs, providing recommendations, and ensuring exceptional client service across multiple accounts.
• Brand Communications: Develop messaging, content, and communications programs that support brand and business objectives.
• Media Relations & Executive Visibility: Lead media relations programs, including outreach planning, spokesperson preparation, media materials development, and relationship-building with key journalists.
• Integrated Campaign Execution: Partner with internal teams and external stakeholders to execute integrated communications initiatives, events, and campaigns across traditional and emerging channels.
• Business Growth & New Business Support: Contribute to agency growth through client expansion opportunities and participation in cross-practice and cross-office new business efforts.
• Team Leadership & Development: Mentor, coach, and support junior team members by providing guidance, feedback, delegation, and opportunities for professional growth.
• Account Operations & Delivery: Oversee account budgets, timelines, resources, media plans, and deliverables, ensuring programs are delivered successfully, on budget, and to a high standard.

Requirements

• 6+ years of experience in public relations, communications, brand marketing, or related fields within an agency or fast-paced communications environment.
• Strong media relations experience, with a track record of building journalist relationships, securing earned coverage, and supporting executive visibility programs.
• Experience developing and executing communications programs that support brand and business objectives.
• Strong writing, editing, and presentation skills, with experience developing client-facing materials.
• Strong project management and organizational skills, with the ability to manage multiple priorities, stakeholders, budgets, and deadlines simultaneously.
• Experience mentoring and developing junior team members while fostering a collaborative, high-performing team environment.
• Curious, solutions-oriented, and comfortable navigating complex communications challenges while building strong client relationships.

Preferred

• Experience contributing to integrated campaigns spanning earned, owned, social, executive visibility, or reputation management programs.
• Experience supporting business development, client growth initiatives, or new business pitches.

Benefits

• Medical, dental and vision insurance with prescription plans
• Short and long-term disability
• Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program
• Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support
• Generous vacation, paid holidays and self-care time
• 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach
• ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy
• These and other benefits are available to non-temporary employees in the US