Director of Brand Engagement
Midwest Veterinary Supply, Inc.
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$120K/yr - $140K/yrIn-houseFull-timeSenior level7+ years exp.
7 hrs ago
Brand Ambassador - Westborough, MA
Westborough, MA (On-site)
$20/hr – $22/hrEntry Level1+ years expContract
Posted 2 hrs ago
Job Summary
Own onboarding and hands-on support for Mashgin's touchless checkout at Westborough, including training customers, driving adoption, and working with engineering to resolve vision and UX issues.
- Train customers on touchless checkout and image recognition models
- Collaborate with engineering to troubleshoot common computer vision and UX problems
- Ensure a strong end-user experience onsite and gather feedback
Job Description
Responsibilities
- Onsite at a location in Westborough, MA that is launching Mashgin's latest product
- Training computer vision models for image recognition
- Getting customers to try our touchless checkout technology instead of standing in long checkout lines
- Interacting with customers to teach them how to use touchless checkout
- Ensuring a good user experience with Mashgin's technology
- Interacting with Mashgin's engineering team to discuss any common problems that arise related to computer vision or user experience
- Debugging any issues that arise along the way
Requirements
- Prior experience in customer service or customer success
- Relentlessly resourceful and can solve problems never encountered before
- Strong communication skills
- Reliable transportation to and from onsite locations in Westborough, MA
Preferred
- 1+ years of IT Helpdesk or tech repair experience
- Self-starter who is comfortable getting the job done without much assistance
Mashgin
3.7 Glassdoor
At Mashgin, we are developing the future of checkout experiences. We aim to reduce the friction between customer desires and their ability to be on their way. Our ecosystem is anchored by the only 3D computer vision and deep learning based checkout system in the world. With customers across a wide spectrum of verticals including the NFL, MLB, and Aramark, our company and product adoption are growing at a rapid pace.
Founded in 2014
Palo Alto, California, USA
119 employees (7 in marketing)
67% recommend to a friend
86% CEO approval
Salaries
Posted range
$20/hr – $22/hr
Taken straight from the job posting.
Brand Marketing median pay in the United States
Most pay falls between $85K and $165K. Based on 3,165 salaries.
Marketing Team
Marketing Team Size
4 (3% of company)
Median Tenure
1.3 years
Marketing Roles Posted (Last 30 Days)
1
Funding
Total Funding
$73.7M
Last Raise
$62.5M
Series B, 4 years ago
Funding History
- May 2022Series B • $62.5M
- Nov 2017Series A • $8.2M
- Apr 2015Seed • $2.8M
Traffic Signals
Monthly Visitors
20.3K
Traffic Source Mix
Search
33.5%
Direct
49.6%
Referral
10.6%
Social
4.7%
Paid
1.3%
Headcount Trend
Current headcount: ~119
Links
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