Search Ads 360 Specialist, Google Customer Solutions

Responsibilities

• Develop, drive, and renew agency partnerships across the organization.
• Consult agency partners on the adoption of Search Ads 360 technology and best practices to drive search marketing success, and use client management, industry, and product knowledge to scope and understand client business needs and issues.
• Use key levers such as automation and attribution, to drive performance against client’s desired customer business outcomes.
• Partner with Google product management, business, marketing, and customer support teams to enable client success and pursue opportunities within accounts.
• Lead customer communications, feature prioritization, and resolve client issues, from analysis and research to coordination of resources.

Requirements

• Bachelor's degree or equivalent practical experience.
• 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns and providing client solutions.
• 4 years of experience in a client-facing role working with partners across multiple levels.
• Experience with digital marketing products (e.g., Google Marketing Platform, Google Ads).

Preferred

• Experience with Google Ads or Search Ads 360.
• Experience with media agencies, advertising technology companies, and media buying/trading companies.
• Experience working with third-party ad serving tools.
• Excellent investigative and problem-solving skills.