Retail Marketing Manager

New York City, NY (Hybrid)

$125K/yr – $145K/yrMid Level5+ years expFull time

Posted 5 weeks ago

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Job Summary

local events calendar and clienteling ownership across multi-market showrooms to drive traffic, retention, and high-touch engagement.

  • Own local events from concept to recap, including launches, client appreciation, and community partnerships.
  • Coordinate vendor, PR, gifting, and post-event analysis to demonstrate impact and guide store leadership.
  • Align mall, multi-tenant, and in-store programs with paid channels to lift store performance and maintain a steady calendar of client touchpoints.

Job Description

Responsibilities

  • Conceptualize, plan, and execute a robust local events calendar across all showroom locations, including client appreciation events, product launch activations, milestone gifting moments, seasonal trunk shows, and community partnership programs.
  • Own the full event lifecycle: ideation, proposal, vendor sourcing, logistics, on-site execution, and post-event recap with performance data.
  • Identify and cultivate relationships with local businesses, cultural institutions, influencers, and community organizations that align with the Blue Nile brand ethos and target customer demographics.
  • Partner with PR to amplify local events through media and influencer coverage.
  • Curate and activate high-value client lists in partnership with personal jewelers and retail leadership, driving personalized outreach tied to life milestones, purchase anniversaries, and seasonal moments.
  • Develop and execute client gifting strategies with clear criteria, budget controls, and measurable impact on retention and repeat purchase.
  • Build automations and triggered communication flows that support personal jewelers in maintaining consistent, high-touch client engagement at scale.
  • Maintain and evolve the regional retail marketing calendar, ensuring every market has a consistent cadence of client touchpoints across the year.
  • Lead all local marketing efforts for new showroom openings, including outreach strategy, community events, media partnerships, and grand opening programming.
  • Manage point-of-purchase merchandising solutions that bring the brand to life in-store and support the personal jeweler sales process.

Requirements

  • Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
  • 5+ years of retail marketing experience, with a demonstrated track record of owning and executing local events, clienteling programs, and in-store activations, ideally in premium or luxury retail.
  • Proven ability to operate independently: you have managed multi-market programs without a playbook and built the process yourself.
  • Strong project management skills with the organizational discipline to manage multiple concurrent workstreams, deadlines, and budgets without dropping a ball.
  • Analytically grounded: you interpret performance data, identify trends, and translate insights into clear recommendations for non-technical audiences.
  • Excellent written and verbal communication skills; equally effective presenting to senior leadership and briefing a vendor on event logistics.
  • High proficiency in Microsoft Excel, Word and PowerPoint.

Preferred

  • Experience coordinating with PR for events
  • Experience working with influencers and community organizations
  • Customer-facing, clienteling or retail marketing in premium or luxury retail environments (preferred)

Benefits

  • Paid time off
  • Medical, Dental, Vision and Prescription Insurance
  • 401(k) Retirement Plan with company match
  • Flexible spending account
  • Health savings account
  • Tuition Reimbursement
  • Employee discount
  • Parental leave
  • Life insurance
Blue Nile logo

Blue Nile

3.3 Glassdoor

Blue Nile was founded in 1999 with the idea that the diamond and engagement ring business was ready for innovation. In 2022, it was acquired by Signet Jewelers, and to this day, it continues to operate as the original online jeweler, offering smart luxury and meticulous craftsmanship. The brand's legacy has earned the trust of millions of satisfied customers, providing them with the confidence to make smart choices. This is achieved through Blue Nile’s commitment to secured deliveries, industry-leading Diamond Certification and 24/7 Expert Advice. Its high-quality standards and vast assortment make it a one-stop shop for all needs. This is further supported by solutions like 360-degree diamond viewing and honest, un-commissioned customer service, which empower them to make a confident choice that truly fits their needs, free from sales pressure or upselling. While operating online, Blue Nile also has stores around the country.

Founded in 1999
New York, New York, USA
1.3K employees (214 in marketing)
53% recommend to a friend
65% CEO approval

Traffic Signals

Monthly Visitors
3M
Monthly Google Ads Budget
$1.1M
Traffic Source Mix
Search
38.5%
Direct
50.6%
Referral
5.1%
Social
3.8%
Paid
1.8%

Headcount Trend

Current headcount: ~1.3K

Marketing Team

Marketing Team Size
65 (5% of company)
Median Career Experience
12 years
Median Tenure
2.4 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$62M
Last Raise
$7M
Series E, 23 years ago

Funding History

  • Apr 2003
    Series E • $7M
  • Jul 2001
    Series C • $7M
  • Apr 2000
    Series B • $42M

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