Research Operations - Marketing & Communications Intern

Hartford, CT (Hybrid)

$24/hr – $26/hrIntern/New GradInternship

Posted 22 hrs ago

Job Summary

Own and optimize experience management workflows and automated processes for digital feedback listening, while shaping repeatable reporting and coordinating with enterprise partners.

  • Assist in maintenance of experience management platform workflows
  • Contribute to the technical implementation of digital feedback listening posts

Job Description

Responsibilities

  • Assist in the maintenance of experience management platform workflows and automated processes, including the identification and documentation of opportunities for simplification
  • Support the cleanup and modernization of technical infrastructure supporting feedback programs
  • Contribute to the technical implementation of digital feedback listening posts
  • Design and build a repeatable reporting process for digital experience listening statistics
  • Engage with enterprise-wide business partners to gain experience navigating complex stakeholder relationships and delivering creative solutions that meet diverse technical requirements

Requirements

  • pursuing or Obtained a bachelor’s or master’s degree.
  • Strong verbal and written communication skills.
  • Intermediate PowerPoint and Excel skills.
  • Detail-oriented and able to manage multiple projects during the same timeframe.
  • Applicants must be authorized to work for any employer in the U.S. now and in the future.

Preferred

  • Preferred Cumulative GPA of 3.0 or above
  • Rising seniors currently enrolled in Undergraduate or Graduate program with a focus on marketing, psychology, sociology, business, marketing, finance, or comparable discipline, graduate student in survey research or related field.
  • (Primary Research Only) Experience with SPSS (or similar); Qualtrics, or similar online survey platform, preferred.
  • Having a learner mindset, curiosity, and the ability to think outside the box about the future is a plus.
Travelers logo

Travelers

4.1 Glassdoor

Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 170 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount.By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.Please see our Social Media Guidelines: www.travelers.com/about-travelers/social-media/guidelines.

New York, New York, USA
36K employees (862 in marketing)
80% recommend to a friend
89% CEO approval

Salaries

Posted range

$24/hr – $26/hr

Taken straight from the job posting.

Marketing Communications median pay in the United States

$86K/yr

Most pay falls between $69K and $114K. Based on 811 salaries.

See all Travelers salaries

Marketing Team

Marketing Team Size
564 (2% of company)
Median Tenure
21.3 years
Marketing Roles Posted (Last 30 Days)
4

Traffic Signals

Monthly Visitors
2.8M
Monthly Google Ads Budget
$2.5M
Traffic Source Mix
Search
25.2%
Direct
69%
Referral
4.6%
Social
0.6%
Paid
0.5%

Headcount Trend

Current headcount: ~36.3K