Provider Growth Associate

San Juan Capistrano, CA (Hybrid)

$20/hr – $35/hrMid LevelFull time

Posted 2 weeks ago

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Job Summary

Own provider growth from research and outreach to onboarding and playbooks, driving demos, AI-enabled outreach, and feedback to improve Kindilo’s product.

  • Own end-to-end outreach and provider onboarding
  • Develop repeatable playbooks and quantify activation

Job Description

Responsibilities

  • Researching and prioritizing provider leads based on business type, digital presence, current tools, and growth potential
  • Reaching business owners through email, phone, Instagram, TikTok, LinkedIn, and other channels
  • Managing outreach, follow-ups, and provider relationships
  • Running product demos and clearly communicating Kindilo’s value
  • Understanding how providers currently handle inquiries, bookings, intake, communication, operations, and payments
  • Guiding providers through account setup, website launch, AI concierge setup, and operational workflows
  • Testing outreach messages, offers, partnerships, social content, and acquisition strategies
  • Using AI for research, personalization, content creation, organization, automation, and problem-solving
  • Tracking conversations, demos, launches, activation, and paid conversions
  • Turning successful approaches into repeatable systems and industry-specific playbooks

Requirements

  • Communicate naturally and confidently with business owners
  • Can quickly understand how different service businesses operate
  • Learn new products, tools, industries, and systems quickly
  • Take ownership without waiting for step-by-step instructions
  • Stay organized and follow up consistently
  • Can identify which leads and customer segments deserve priority
  • Are comfortable with technology and independent problem-solving
  • Use AI effectively in your everyday work
  • Can turn an unclear goal into a practical execution plan
  • Are comfortable conducting outreach, making calls, running demos, and helping providers launch

Preferred

  • Strong social media instincts, especially across Instagram and TikTok, are a plus.
  • Experience in sales, marketing, business development, SaaS, customer success, onboarding, local services, or other customer-facing work is helpful but not required.

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